
Research suggests two reasons why case management is effective as an adjunct to substance abuse treatment. First, retention in treatment is associated with better outcomes, and a principal goal of case management is to keep clients engaged in treatment and moving toward recovery.
What are the goals of case management?
- Promote patient and customer satisfaction by optimizing patient self-care and providing quality, cost-effective care across the continuum
- Focus care plan on the patient, and not the system
- Routinely involve the patient in the development of the care plan
- Balance patient and family needs with efficacious and cost-effective use of resources
What are the duties of case management?
Duties and Types of Case Managers
- Responsibilities. First, you should know that what a case manager does depends on the setting in which they work. ...
- Hospital Case Manager. A hospital case manager is usually a nurse who does both utilization review and discharge planning. ...
- Home Health Case Manager. ...
- Health Insurance Case Manager. ...
- Becoming a Case Manager. ...
What describes the primary purpose of case management?
Case management is the process of how the needs of the child in your care will be met and how their Care Plan will be implemented. The purpose is to: capture the needs and views of the child; identify strategies, support and resources required to meet those needs
What are the four levels of case management?
What Are the Four Major Functions of Case Management?
- Patient Intake. As part of the first stage, the case manager begins the intake process. ...
- Needs Assessment. The second stage involves the case manager completing a needs assessment. ...
- Service Planning. ...
- Monitoring and Evaluating

Why is case management an important aspect of treatment?
Treatment can be an overwhelming time for clients and their families, and a case manager provides reassurance for both parties by ensuring that their client is staying on track and progressing through treatment.
What are the benefits of case management?
Tremendous benefits result from a well-functioning Case Management program. Length of stay is reduced, patient satisfaction increases, unnecessary utilization of resources are reduced, re-admission rates decline and revenue increases result.
What is the role of the case manager in substance abuse treatment?
Case managers are the conduit and navigator into a complex system of treatment and can open doors when the average patient may end up on a waiting list. They can help develop a treatment plan that could include a variety of approaches: Detox, including medically-assisted programs.
What are the five major functions of case management?
The case management process consists of five parts: assessment, treatment planning, linking, advocacy, and monitoring.
How does case management improve patient outcomes?
CM is a collaborative approach used to assess, plan, facilitate and coordinate care to meet patient and family health needs through communication and available resources with the intent to improve individual and health system outcomes.
Why is case management important in social work?
Case management helps with assessing, planning, monitoring, and evaluating the services and possible options required for the client's needs. Case management allows social workers to individually focus on a client and their family's requirements to provide the best possible care and outcomes.
What is the role of a case manager?
Case Manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client's health and human services needed. A certified Case Manager is a plus.
What is case management in counseling?
A case manager is an individual appointed to help you with your recovery while you are a client of public mental health services. The case manager will prepare an individual service plan with you setting out your goals and strategies. A plan will be developed by you and your case manager.
What is a case manager's role during a crisis?
Assists in assessment/linkage and referral of individuals in crisis to appropriate disposition (CRU, commitment, etc.) Assists in providing case management during the individuals stay at the CRU (assessments, referrals, linkages, advocacy, transportation, developing treatment plans, documentation, and monitoring).
What is the goal of case management in nursing?
Case management nurses are responsible to: Create and manage the plan of care for patients with chronic or serious conditions such as diabetes, heart disease, Alzheimer's, and cancer. Advocate for personalized treatment options that address a patient's unique care needs.
What are case management best practices?
There are four key components within this definition that make up successful case management: Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation. Human service organizations of all sizes require the correct implementation of these four components to ensure client success.
What are the 6 core tasks of case management?
The 6 Core Tasks of the Case Management Process1) Screening. The first step of the process is determining if the case in question requires the case management services in the first place. ... 2) Assessing. ... 3) Risk evaluation. ... 4) Planning. ... 5) Implementation. ... 6) Outcome evaluation.
Why do we need case managers?
Case managers can help ‘reduce the load” off of families back and make sure the senior has the proper care. Seniors who need more care than the average individual would also benefit from case managers. Those who have extra medical, emotional, psychological, and physical needs can get immense support from case managers.
What is the role of a case manager?
Case managers act as an advocate and right-hand man or woman who helps plan services, medical and nonmedical, for a senior. The case manager’s sole job is to make sure seniors’ needs are cared for completely, ...
What is the difference between a caregiver and a case manager?
What’s The Difference Between a Caregiver and a Case Manager? Typically, case managers are tied to a larger company or institution. That likely means that they operate around the standards of the company or institution. Case managers typically follow a more medical heavy model compared to caregivers as well.
How much does a case manager charge?
Generally, though, case managers will charge between $75-250 per hour for their services. Unfortunately, caring.com mentions that many private case management services won’t be covered by Medicare or Medicaid, or some private insurance companies. Despite this, there is still potential value in hiring a case manager.
What is the benefit of family members working with case managers?
Family members of a senior working with a case manager are able to reduce the amount of time spent — and therefore money in terms of working hours lost — taking on the responsibilities that a case manager now takes on.
Do case managers help seniors?
Case managers also may have a shorter relationship with the senior as they there to help seniors transition, but may not be there once the senior has their needs taken care of if their needs don’t require long-term attention. Caregivers are less “medical” and tend to help out seniors in all non-medical aspects of life.
Do caregivers work with case managers?
Caregivers may work closely with case managers to make sure their senior’s needs are fully taken care of. While caregivers tend to leave the “medical” needs to the case manager, they are equally as important in the senior’s life.
Why is case management important?
According to For The Record, “ case managers are crucial in terms of maintaining compliance .” The case management team ensures compliance by preventing readmissions, determining medical necessity and patient status, and making sure healthcare facilities comply with the Centers for Medicare & Medicaid Services’ 48-hour requirement for inpatient status as outlined in the Inpatient Prospective Payment System final rule.
Why do you need a case manager?
Case managers can play a critical role in the success of your healthcare facility, whether you are a large hospital or smaller clinic. The medical journal, For The Record asserts that among the many benefits of having a case manager or two on your payroll is their “ ability to effectively guide the patient through his or her stay, ...
How do case managers help uninsured patients?
Case managers also help uninsured patients by finding them resources. They connect uninsured patients with free outpatient followup clinics and medication programs. They can also help get uninsured patients discharged from the hospital sooner, which helps cut down on loss of revenue.
How does a case manager affect a hospital?
Case managers have a vital impact on a hospital’s financial status by providing discharge planning of complex patients that decreases length of stay, which increases revenue for the hospital, which is also beneficial for your revenue cycle.
How does a case manager work?
Case managers work on the front lines by getting a patient’s hospital stay approved by insurance. They also ensure that a patient meets any medical necessity guidelines an insurance company may require.
Why do case managers help people?
Often there are obligations such as family, children, or maintaining a household that are under strain because of a person’s struggle with addiction. Case managers can offer counsel and help a person create a list of priorities that will aid them in entering treatment, staying in treatment, and getting better in the short and long term.
Why is a case manager important?
The case manager being the sole point of contact for the plethora of services available can make it easier for all providers to offer a holistic treatment experience. When a patient has a therapist, a psychiatrist, as well as other people dictating portions of their treatment it can be difficult to get all parties on the same page about the patient’s condition and state of mind.
What degree do you need to be a case manager?
However, as a rule of thumb, many credible treatment centers will have soft requirements for what they want in a case manager which can include an AA or BS level degree. It is also common for case mangers to have experience as counselors in which they may have certifications in that field that demonstrate transferrable skills.
How many hours do you need to become a case manager in Georgia?
Additionally, 4000-6000 hours of in-field practice as a case manager.
What is the most helpful thing to do when starting addiction treatment?
One of the most helpful and reassuring things that can be done is to ensure that the person who is starting treatment is in touch ...
Examples of Case Management Needs
Stable and supportive housing. If a patient is in a residential facility, they will need stable and supportive housing, or if a patient is in an outpatient level of care, they might need stable and supportive housing if their living environment is not stable, supportive, or safe.
Zach Snitzer
Zach Snitzer is the Corporate Director of Marketing at Maryland Addiction Recovery Center and is responsible for the business development, marketing, branding, public relations and social media strategies of the organization.
Why is case management important?
On the insurance side, the case management process helps the insurer track treatments and coordinate care to improve quality and lower costs. Building a case also allows insurers to personalize care and improve customer service.
What is a case manager?
A case manager can prove to be a positive force for good in a patient’s care, advocating for needed services, coordinating care, ensuring care continuity, and helping manage financial and reimbursement needs.
What is a case manager?
A case manager is an advocate who takes on clients with complex issues and finds integrated treatment options beyond just detox and rehabilitation. Although case management has roots in social work, the position does not involve training to become a social worker and instead involves working across multiple disciplines to help clients get services ...
What is a case manager for substance abuse?
When a person overcoming substance abuse works with a case manager, they are better able to coordinate several outpatient services. This may include detox and outpatient rehabilitation, but it can also include a continuation of care after hospitalization and inpatient rehabilitation.
