Treatment FAQ

which is true regarding the treatment of customer property

by Nelle Gerhold Published 2 years ago Updated 2 years ago
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Customer property is limited to hardware. Data left on a customer’s PC is not property because it is visible to others. All customer property is important, including files, phone lists, hardware and other data, and should be treated with respect. Any data should be considered as private and confidential.

Which is true regarding the treatment of customer property? Data left on a customer's PC is not property because it is visible to others. A customer's phone list is customer property and must be kept private.Oct 12, 2018

Full Answer

Is a control of customer property procedure appropriate for your business?

Therefore, the implementation of a control of customer property procedure will be appropriate to most businesses where such activities are undertaken. How's best to document the process? Develop and implement a procedure that defines how products are: Looking for help documenting your customer property process?

What determines the effectiveness of the customer property process?

The effectiveness of the customer property process is often determined by the quantity and frequency of non-conformances that result in deviations from correct storage methods or issues resulting from misidentification.

How do you identify and protect customer property?

Identify, segregate and protect customer property from the time of receipt, during storage and throughout the product realization process. In the event that customer property is lost, damaged or otherwise identified as unsuitable for use, these conditions should be recorded and reported to the customer.

Should I exclude customer property from my quality management system?

Some organizations do not deal with customer property; if this is the case, you are free to exclude this requirement from your quality management system - so long as the excluded requirement does not: Affect the ability of the organization to provide conforming products or services Should I document our customer property process?

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Why does a technician not have to care about copies of customer files?

A technician does not have to care about copies of customer files because it is not the original. A customer’s phone list is customer property and must be kept private. Customer property is limited to hardware. Data left on a customer’s PC is not property because it is visible to others.

How to politely show unnecessary information is being given?

Use open-ended questions and repeat all the information back to the customer to politely show that unnecessary information is being given.

Why do we need chain of custody?

Evidence must be authenticated before it can be admitted in court. A chain of custody helps to authenticate the evidence by preventing tampering.

What is protected health information?

Both protected Health Information (PHI) and Electronic Protected Health Information (ePHI) includes patient name, addresses, visiting dates and more. The Health Insurance Portability and Accountability Act (HIPAA) regulates and provides severe penalties for breaches of PHI and ePHI.

When should a problem be escalated to a level 2 technician?

A technician should always follow company policies for problem escalation, but in general a problem should be escalated to a level two technician anytime it involves an advanced procedure that could cause serious damage to user equipment, data loss, or cause a widespread outage. Also, if the technician does not have the necessary skills or tools to troubleshoot an issue effectively, the issue should be escalated to a level two technician.

How is the effectiveness of a customer property process determined?

The effectiveness of the customer property process is often determined by the quantity and frequency of non-conformances that result in deviations from correct storage methods or issues resulting from misidentification.

Do organizations deal with customer property?

Some organizations do not deal with customer property; if this is the case, you are free to exclude this requirement from your quality management system - so long as the excluded requirement does not: Affect the ability of the organization to meet customer and regulatory requirements.

Should I document our customer property process?

It is not a mandatory requirement to document your customer property process. However, you should always look to adequately define and control any operational processes that directly impact upon product quality. Therefore, the implementation of a control of customer property procedure will be appropriate to most businesses where such activities are undertaken.

Why does a technician not have to care about copies of customer files?

A technician does not have to care about copies of customer files because it is not the original. A customer’s phone list is customer property and must be kept private. Customer property is limited to hardware. Data left on a customer’s PC is not property because it is visible to others. Explanation:

Why is chain of custody important?

A chain of custody created with accurate documentation can prevent evidence tampering so that the integrity of the evidence can be assured.

What is cyber law?

Explanation: Cyber law describes the collection of international, regional, country, and state laws that affect computer security professionals.

What is protected health information?

Both protected Health Information (PHI) and Electronic Protected Health Information (ePHI) includes patient name, addresses, visiting dates and more. The Health Insurance Portability and Accountability Act (HIPAA) regulates and provides severe penalties for breaches of PHI and ePHI.

When should a problem be escalated to a level 2 technician?

A technician should always follow company policies for problem escalation, but in general a problem should be escalated to a level two technician anytime it involves an advanced procedure that could cause serious damage to user equipment, data loss, or cause a widespread outage. Also, if the technician does not have the necessary skills or tools to troubleshoot an issue effectively, the issue should be escalated to a level two technician.

Can developers modify code?

Developers are allowed to modify and share the source code that runs the software.

Why does a technician not have to care about copies of customer files?

A technician does not have to care about copies of customer files because it is not the original. A customer’s phone list is customer property and must be kept private. Customer property is limited to hardware. Data left on a customer’s PC is not property because it is visible to others.

Why is data left on a customer's PC not property?

Data left on a customer’s PC is not property because it is visible to others. Explanation: All customer property is important, including files, phone lists, hardware and other data, and should be treated with respect. Any data should be considered as private and confidential. 22.

What is protected health information?

Explanation: Both protected Health Information (PHI) and Electronic Protected Health Information (ePHI) includes patient name, addresses, visiting dates and more. The Health Insurance Portability and Accountability Act (HIPAA) regulates and provides severe penalties for breaches of PHI and ePHI.

Who returns a security, property, or commodity contract?

The trustee shall return promptly to a customer any specifically identifiable security, property, or commodity contract to which such customer is entitled, or shall transfer, on such customer’ s behalf, such security, property, or commodity contract to a commodity broker that is not a debtor under this title, subject to such rules or regulations as the Commission may prescribe, to the extent that the value of such security, property, or commodity contract does not exceed the amount to which such customer would be entitled under subsection (h) or (i) of this section if such security, property, or commodity contract were not returned or transferred under this subsection.

What is the duty of a trustee?

The initial duty of the trustee is to endeavor to transfer to another commodity broker or brokers all identified customer accounts together with the customer property margining such accounts, to the extent the trustee deems appropriate. Although it is preferable for all such accounts to be transferred, exigencies may dictate a partial transfer. The requirement that the value of the accounts and property transferred not exceed the customer’ s distribution share may necessitate a slight delay until the trustee can submit to the court, for its disapproval, an estimate of each customer’ s distribution share pursuant to section 768.

What is a transfer of a commodity contract?

transfer, on such customer ’s behalf, such security, property, or commodity contract to a commodity broker that is not a debtor under this title , subject to such rules or regulations as the Commission may prescribe.

Why was Section 768 deleted from the House Amendment?

The provision in the Senate amendment would have permitted the trustee to distribute customer property based upon an estimate of value of the customer’ s account , with no provision for recapture of excessive disbursements. Moreover, the section would have exonerated the trustee from any liability for such an excessive disbursement. Furthermore, the section is unclear with respect to the customer’ s rights in the event the trustee makes a distribution less than the share to which the customer is entitled. The provision is deleted in the House amendment so that this difficult problem may be handled on a case-by-case basis by the courts as the facts and circumstances of each case require.

When is a futures contract liquidated?

Subsection (g) [enacted as section 766 (b)] requires the trustee to liquidate all commodity futures contracts prior to the close of trading in that contract, or the first day on which notice of intent to deliver on that contract may be tendered, whichever occurs first. If the customer desires that the contract be kept open for delivery, the contract should be transferred to another commodity broker pursuant to subsection (b).

When shall a trustee reduce to money?

As soon as practicable after the commencement of the case, the trustee shall reduce to money, consistent with good market practice, all securities and other property, other than commodity contracts, held as property of the estate, except for specifically identifiable securities or property distributable under subsection (h) or (i) of this section.

What is unpaid portion of a claim entitled to distribution?

Except as provided in section 510 of this title, if a customer is not paid the full amount of such customer’ s allowed net equity claim from customer property, the unpaid portion of such claim is a claim entitled to distribution under section 726 of this title.

Examples of Customer Property in a sentence

We take no responsibility and assume no liability for any Customer Property that you, an Authorized User, or third party out of our control posts, submits, displays, or otherwise makes available via the Products or Services, and you agree that we are acting only as a passive conduit for the online distribution and publications of such Customer Property..

More Definitions of Customer Property

Customer Property means any property, whether tangible or intangible, of or belonging to the Agency, including Customer Data and Customer- Owned Deliverables, software, hardware, programs, or other property possessed, owned, or otherwise controlled, maintained, or licensed by the Agency, including Third Party Software or Third Party Intellectual Property..

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