Treatment FAQ

when a patients primary are physician requests records for treatment following an ed visit

by Clay Bailey Published 2 years ago Updated 2 years ago
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Depending on when the ED notes are signed and entered into the patient’s medical record, this may involve a delay. In cases where emergency and primary care physicians share a common EMR, the emergency physician may leave a note directly in the record for the primary care physician, although shared EMRs are the exception rather than the rule.

Full Answer

Do primary care physicians receive information on patients referred to the Ed?

Emergency physicians reported, however, that they frequently did not receive information on patients referred from a primary care office, suggesting that a significant number of PCPs do not send information with their referrals or that information is lost in transit once it reaches the ED and never reaches the patient’s chart.

Should primary care providers be notified when a patient visits the ER?

Primary care providers were most concerned about being notified if their patients were experiencing an illness that might require admission or follow up, and many said that they did not need to be notified if their patient visited the emergency department for an acute complaint that could have been addressed in a primary care setting.

How are emergency medicine records transferred to primary care?

Many emergency physicians also reported using systems where their records are automatically faxed to the offices of primary care providers affiliated with their hospital after the patient’s discharge. Depending on when the ED notes are signed and entered into the patient’s medical record, this may involve a delay.

What did a PCP say about an ED visit?

A PCP described an ED visit where his patient’s hospital medical record did not include a recent outpatient specialist visit that had diagnosed the cause of her chronic condition. The EPs “were pulling up old data, and the patient was a little confused and was assuming they had access to the current stuff. They did not.

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What do patients have the right to do to their medical records?

With limited exceptions, the HIPAA Privacy Rule (the Privacy Rule) provides individuals with a legal, enforceable right to see and receive copies upon request of the information in their medical and other health records maintained by their health care providers and health plans.

Can a physician release another physicians records to the patient?

The HIPAA Privacy Rule It states that any healthcare provider who is a covered entity can disclose a patient's complete medical record, including information from another provider, as long as the disclosure is permissible under the conditions covered in the Privacy Rule.

Which of the following US laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed?

Health Insurance Portability and Accountability Act (HIPAA) – HIPAA establishes national standards for the administration and protection of individuals' health information (e.g., medical or health records, personal health information).

Which of the following describes the proper protocol for the release of medical records group of answer choices?

Which of the following describes the proper protocol for the release of medical records? When medical records are subpoenaed, the patient should be notified in writing. As a protection in the event of litigation, records should be kept until the applicable statute of limitations period has elapsed.

What is necessary to release a patient's medical records to a patient?

To release the medical records to anyone other than the patient, a valid authorization must be obtained. To release records to a patient, only the patient's handwritten, signed request is required. Make sure to release only the copies of the medical record, including videos, X-rays and so on.

Would it be acceptable to ask a physician to document again on a patient because the record is missing?

Moreover, there is no limit on how many times a record can be requested from a provider, so refusing to provide another copy of the patient's record can create HIPAA (and state law) compliance issues for you. Hopefully, there will be some more helpful regulatory guidance on this issue in the future.

Should patients have access to their medical records?

The studies revealed that patients' access to medical records can be beneficial for both patients and doctors, since it enhances communication between them whilst helping patients to better understand their health condition. The drawbacks (for instance causing confusion and anxiety to patients) seem to be minimal.

Who is authorized to access patient information in the medical record?

Only you or your personal representative has the right to access your records. A health care provider or health plan may send copies of your records to another provider or health plan only as needed for treatment or payment or with your permission.

What are the 3 rules of HIPAA?

The three HIPAA rulesThe Privacy Rule.Thee Security Rule.The Breach Notification Rule.

What are the primary uses for the medical record?

The primary purpose of a medical record is to provide a complete and accurate description of the patient's medical history. This includes medical conditions, diagnoses, the care and treatment you provide, and results of such treatments.

Which of the following is necessary to release a patient's record to the patient's insurance company?

MA102QuestionAnswerWhich of the following is necessary to release a patient's record to the patient's insurance company?patient's written consentThe right to sign a release-of-records form for a child when the parents are divorced belongs toeither the mother or the father47 more rows

Which of the following is considered administrative data in the patient's health record?

Administrative data include enrollment or eligibility information, claims information, and managed care encounters. The claims and encounters may be for hospital and other facility services, professional services, prescription drug services, laboratory services, and so on.

Abstract

Background: Inappropriate emergency department (ED) use among Medicaid enrollees is considered a problem because of cost. We developed and evaluated a system change innovation designed to remove system barriers to primary care access for Medicaid patients.

Methods

We designed, implemented, and evaluated an ED-PCP connector program using mixed methods analysis. Patients were randomized to receiving the intervention (the ED-PCP connector program) or to a comparison group.

Results

A total of 148 patients were randomly allocated to study groups. Eight patients were excluded from the final analysis because at the 3-month follow-up each patient either chose to withdraw from the study or was excluded by the study team.

Discussion

We found that the use of HIT as part of our ED-PCP connector program intervention was modestly effective at addressing the problem of helping Medicaid patients obtain primary care appointments. For about one quarter of our study population (28%), scheduling a visit was an effective means for this subset of patients to initiate use of primary care.

Conclusion

We found that while this HIT intervention linked Medicaid patients directly with guaranteed primary care appointments and facilitated communication among providers, not all patients attended their scheduled appointments, nor did ED utilization decrease over the long term.

Acknowledgments

The authors are extremely grateful to the patients and ED staff who coordinated and participated in this study. The authors also thank the funding agency and Mo Xiaokui, all of whom were affiliated with The Ohio State Univeristy during the study.

How does the Privacy Rule work?

Yes. The Privacy Rule allows covered health care providers to share protected health information for treatment purposes without patient authorization, as long as they use reasonable safeguards when doing so. These treatment communications may occur orally or in writing, by phone, fax, e-mail, or otherwise.#N#For example: 1 A laboratory may fax, or communicate over the phone, a patient’s medical test results to a physician. 2 A physician may mail or fax a copy of a patient’s medical record to a specialist who intends to treat the patient. 3 A hospital may fax a patient’s health care instructions to a nursing home to which the patient is to be transferred. 4 A doctor may discuss a patient’s condition over the phone with an emergency room physician who is providing the patient with emergency care. 5 A doctor may orally discuss a patient’s treatment regimen with a nurse who will be involved in the patient’s care. 6 A physician may consult with another physician by e-mail about a patient’s condition. 7 A hospital may share an organ donor’s medical information with another hospital treating the organ recipient.

Can a hospital share organ donor information?

A hospital may share an organ donor’s medical information with another hospital treating the organ recipient. The Privacy Rule requires that covered health care providers apply reasonable safeguards when making these communications to protect the information from inappropriate use or disclosure.

Can a hospital fax a patient's health care instructions?

A hospital may fax a patient’s health care instructions to a nursing home to which the patient is to be transferred. A doctor may discuss a patient’s condition over the phone with an emergency room physician who is providing the patient with emergency care.

Can a laboratory fax a patient's medical record?

A laboratory may fax, or communicate over the phone, a patient’s medical test results to a physician. A physician may mail or fax a copy of a patient’s medical record to a specialist who intends to treat the patient.

Can a doctor discuss a patient's treatment regimen with a nurse?

A doctor may orally discuss a patient’s treatment regimen with a nurse who will be involved in the patient’s care. A physician may consult with another physician by e-mail about a patient’s condition. A hospital may share an organ donor’s medical information with another hospital treating the organ recipient.

Can a covered health care provider share patient information without authorization?

Answer: Yes. The Privacy Rule allows covered health care providers to share protected health information for treatment purposes without patient authorization, as long as they use reasonable safeguards when doing so. These treatment communications may occur orally or in writing, by phone, fax, e-mail, or otherwise.

What happens if a patient does not authorize the release of medical information?

If a patient does not authorize the release of this information, the office must declare in writing the following: "This disclosure does not contain patient medical information, if any, that is protected by special state and/or federal confidentiality laws and which cannot be disclosed without specific written consent.".

What are the conditions that require additional specific authorization?

Specific laws require additional specific authorization to protect the medical record of the diagnosis and/or treatment of the following patient conditions: minors, HIV, psychiatric/mental health conditions, and alcohol/substance abuse.

Why is complete information important in emergency care?

When it comes to emergency medical care, complete information is vital to making the best clinical decision. Timely access to existing records often affects clinical actions, such as decisions to admit, order expensive imaging tests, or use narcotic pain relievers. For example, incorrectly using HIPAA as the reason for not sharing important ...

What does HIPAA say about directory information?

What HIPAA says: Providers may disclose “directory information” (i.e., patient’s location and general health status) if the caller identifies the patient by name. This exception permits callers to locate friends or family who may have been involved in an accident.

What is the situation 4 of HIPAA?

Situation #4: A patient is in a hallway bed and another patient overhears their medical history. What HIPAA says: Disclosures made “incident to” an otherwise permitted disclosure of PHI (such as disclosures for treatment purposes) are permissible.

What does incident to mean in HIPAA?

While HIPAA does not define exactly what “incident to” means, it requires that providers “reasonably protect” PHI with appropriate safeguards to limit incidental disclosures. This may include speaking quietly when discussing PHI or moving patients to private areas.

What is additional information disclosure?

Additional information may be disclosed if it is to be used for a “health care operations” purpose, which includes six broad categories of activities such as quality improvement and customer service. If information beyond directory-level information is sought for personal interest, such disclosures are impermissible.

What is the purpose of HIPAA?

HIPAA’s purpose is to protect the privacy and security of protected health information or “PHI.”. PHI is individually identifiable information in any form relating to an individual’s healthcare, payment for healthcare, or physical or mental health condition.

Does HIPAA require PHI disclosure?

It is important to note that HIPAA does not require that the PHI be disclosed to the requesting provider in this example. In fact, HIPAA only requires disclosures in two circumstances: to the patient and to the U.S. Department of Health and Human Services (HHS) for compliance purposes.

Why do primary care physicians lose opportunities to educate their patients about when it is appropriate to use emergency departments?

In addition, primary care physicians lose opportunities to educate their patients about when it is appropriate to use emergency departments and to learn about gaps in their own availability that may be driving unnecessary utilization by patients.

What, if anything, can policy changes do to improve the communication and coordination between emergency and primary care physicians?

What, if anything, can policy changes do to improve the communication and coordination between emergency and primary care physicians? Given many physicians’ concerns that they are not compensated for time spent in communication, it might seem logical to establish a clinically meaningful definition of appropriate communication that can be linked to reimbursement. This approach is unlikely to be effective for several reasons.

How do emergency physicians communicate?

When they do communicate, emergency and primary care physicians most commonly communicate by telephone. Many emergency physicians also reported using systems where their records are automatically faxed to the offices of primary care providers affiliated with their hospital after the patient’s discharge.

How does the growth of primary care groups help PCPs?

While rising hospitalist use and the growth of larger primary care groups help PCPs decrease their call responsibilities and maintain a more balanced lifestyle, they inevitably decrease interactions between office-based and hospital-based physicians.

Why are PCPs important?

PCPs’ frequent physical presence in the hospital created opportunities for interaction and the development of relationships between emergency and primary care physicians, which in turn made providers more likely to contact each other regarding shared patients.

Why are ambulatory specialty tools suited for coordination with ambulatory specialty care?

Because avoiding emergency department utilization is a goal of the patient-centered medical home , these tools appear most suited for coordination with ambulatory specialty care, rather than with emergency care providers.

How many people will be covered by the ED in 2019?

Under health reform, an estimated 32 million people will gain health coverage by 2019. Since insured people are much more likely to seek care in emergency departments, ED use will likely increase significantly. In addition, many newly insured people will be covered by Medicaid, whose enrollees have the highest rates of ED utilization of any group, possibly because of less access to primary care. 1-3

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