What should I do if I find CME?
• If you find CME, do a very thorough work-up. “I’ve seen patients present for a pseudophakic CME evaluation and it turns out to be something else,” says Dr. Arepalli. “Of course it is inflammation, but it may turn out to be associated with an underlying condition that should be treated.
How long should you watch for CME before treating?
“If it really is CME, but the patient has good vision and only trace fluid, we can treat or we can watch for a while—whichever the patient prefers. I usually give them about a month to show that they’re improving before moving ahead with treatment.
What is the documentation for Genesys administrator?
Genesys Administrator is a Web-based product that simplifies operation management with the ability to provision, deploy, and monitor all Genesys applications. This documentation set should give you most of the information you need in order to deploy Genesys Administrator and customize its companion product, Genesys Administrator Extension.
What is the Genesys Framework component?
The Genesys Framework component that provides a user-friendly interface for manipulating the contact-center configuration data that Genesys solutions use and for setting user permissions for solution functions and data. This page was last edited on July 30, 2020, at 16:22.
What is cme in Genesys?
Configuration Manager is where you set up and maintain the configuration objects in your contact center. These objects, also referred to as Configuration Database objects, contain the data that Genesys applications and solutions require to operate in a particular environment.
What is campaign in Genesys?
A campaign is a flexible master plan that organizes calling lists for dialing calls and handling call results. An outbound campaign specifies what kind of work the agents perform (for example, collections, telemarketing, or fund-raising).
What is Genesys configuration Server?
The Genesys Framework component that stores and manages Configuration Database data, which users access through Configuration Manager and Genesys Administrator.
What is Genesys administrator?
Genesys Administrator is a single, unified, web-based application that provides the ability to deploy, provision, and monitor all Genesys applications.
What is campaign in outbound?
An outbound dialling campaign involves tasking agents to place calls with the intention of making sales, generating leads, marketing a brand, or performing research.
How do I create a Genesys campaign?
Creating a New Campaign ObjectIn Genesys Administrator, select Provisioning > Outbound Contact > Campaigns.Click New.Define the fields in the Configuration tab.In the Calling Lists section, click Add to add calling lists to the campaign.Click Save and Close.
What is the function of configuration layer in Genesys engage?
Functionality. The Configuration Layer provides: Centralized configuration data processing and storage for one-time entry of any information about contact center entities that any number of applications require to function in a particular business environment. Any number of applications can use this information.
What are configuration servers?
A server configuration defines a specific database as the repository for its data. To prevent corruption, that database can be associated with only one server configuration. However, that database can be used by other applications.
What is the use of config server in Microservices?
Central configuration server provides configurations (properties) to each micro service connected. As mentioned in the above diagram, Spring Cloud Config Server can be used as a central cloud config server by integrating to several environments.
What is GAX in Genesys?
Genesys Administrator Extension (GAX), part of the Genesys Framework, is a web-based graphical user interface (GUI) that provides advanced administrative and operational functionality that is targeted to Hosted Service Providers as well as Enterprise customers.
What is Genesys pulse?
Genesys Pulse is a widget-based performance dashboard solution for monitoring contact center resources in real time. Report Formulas. You can use a formula to retrieve statistics or specific key performance indicators (KPIs). Standard Report Templates. Standard report templates are provided with Genesys Pulse.
What is the minimum management framework version that Genesys administrator requires?
You must be running Management Framework 8.1.
Creating and Applying Treatments
In Genesys Administrator, select Provisioning > Outbound Contact > Treatments.
Treatment Object--Configuration Tab Fields
Required; the default value is [Treatment]. Type the name of the treatment. It must be unique within the tenant.
Treatment Sequences
You can define treatment sequences (sometimes called linked treatments) for the same call result by using the Number in sequence field on the Configuration tab of the Treatment object. The first treatment in the sequence must have a value of 1 in the Number in sequence field. The values for this field must be numbered sequentially (1,2, 3, etc .).
What is Genesys Administrator?
Genesys Administrator is a Web-based product that simplifies operation management with the ability to provision, deploy, and monitor all Genesys applications. This documentation set should give you most of the information you need in order to deploy Genesys Administrator and customize its companion product, Genesys Administrator Extension.
Is Genesys a trademark?
Trademarks. Genesys and the Genesys logo are registered trademarks of Genesys Cloud Services, Inc. in the U.S.A. and other countries. Complete information about Genesys proprietary intellectual property, including all trademarks, can be found here. All other trademarks are the property of their respective owners.
Can Genesys Administrator Extension be imported into Genesys Administrator?
You can import the Application Template for Genesys Administrator Extension into Genesys Administrator, but you cannot import the associated metadata. The metadata includes prerequisite information for role privileges, which is not supported by Genesys Administrator.
Is Genesys an affiliate of Alcatel?
As of February 1, 2012, Genesys is no longer an affiliate of Alcatel-Lucent; any indication of such affiliation within Genesys products or packaging is no longer applicable. Please see the Genesys website at http://www.genesys.com for more details.
Does Genesys use third party software?
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. For additional information about third-party software used in this product, see the Read Me. Please contact your Genesys Customer Care representative if you have any questions.
Creating and Applying Treatments
Treatment Object--Configuration Tab Fields
- Name
Required; the default value is [Treatment]. Type the name of the treatment. It must be unique within the tenant. - Tenant
Automatically populated by the system.
Treatment Sequences
- Note the following: 1. You can define treatment sequences (sometimes called linked treatments) for the same call result by using the Number in sequence field on the Configuration tab of the Treatment object. The first treatment in the sequence must have a value of 1 in the Number in sequence field. The values for this field must be numbered sequentially (1,2, 3, etc.). The sequen…