Treatment FAQ

va provider whether to seek treatment in or out of the system, which would take

by Alvis Senger Published 2 years ago Updated 2 years ago
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Can a VA facility provide emergency medical care?

A VA health care facility or other federal facility with the capability to provide the necessary emergency services must not have been feasibly available* to provide the emergent treatment and an attempt to use them beforehand would not be reasonable.

Should I let my VA doctor know if I’m receiving care outside VA?

Note: It’s always a good idea to let your VA doctor know if you’re receiving care outside VA. This helps your provider coordinate your care to help keep you safe and make sure you’re getting care that’s proven to work and that meets your specific needs. This is your decision.

How do I find out what my VA care options are?

Call our general VA hotline at 800-827-1000 to find out what your care options may be. We’re here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.

How does the VA provide health care for veterans?

Veterans Overview VA provides health care for Veterans from providers in your local community outside of VA. Veterans may be eligible to receive care from a community provider when VA cannot provide the care needed. This care is provided on behalf of and paid for by VA.

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What happens when you receive emergency care from the VA?

If the Veteran meets the administrative eligibility criteria to receive emergency care in the community, the treatment documentation will then be reviewed by VA clinical staff to determine if the treatment received meets the clinical criteria necessary for VA to pay for the care.

How long does it take for a VA to notify a veteran of a hospitalization?

Notification should be made within 72 hours of admission to a community medical facility. This allows VA to assist the Veteran in coordinating necessary care or transfer, and helps to ensure that the administrative and clinical requirements for VA to pay for the care are met.

How long does a veteran have to be enrolled in VA care?

The Veteran is enrolled and has received care within a VA facility during the 24 months before the emergency care; AND. The Veteran is financially liable to the provider of emergency treatment. There are limitations on VA’s ability to provide coverage when a Veteran has other health insurance (OHI).

What should a veteran do in a medical emergency?

During a medical emergency, Veterans should immediately seek care at the nearest medical facility. A medical emergency is an injury, illness or symptom so severe that without immediate treatment, you believe your life or health is in danger.

Does the VA pay for emergency medical care?

In general, VA can pay for emergency medical care at a local ED for a Veteran’s service-connected condition, or if the care is related to a Veteran’s service-connected condition. Specifically, emergency medical care for a Veteran’s service-connected or related (adjunct) condition (s) is eligible for VA payment as long as the VA wasn’t reasonably available to provide the care.

Can VA deny coinsurance?

On September 9, 2019, the Court of Appeals for Veterans Claims ruled that VA’s interpretation of the applicable law was wrong and that VA cannot deny reimbursement of coinsurance and deductible amounts owed by a Veteran under a health insurance plan.

Can VA claims be delayed?

When further information or clarification is needed by VA, claims processing may be delayed. If a Veteran is charged for emergency care received in the community and believes the charges should be covered by VA, they should contact the nearest VA medical facility as soon as possible.

Why is HIV treatment important?

Starting therapy. HIV drugs are essential in keeping people healthy over the years. Effective treatment stops or slows the progression of HIV and has important benefits, even for persons whose immune systems appear to be functioning well. HIV drugs are recommended for ALL people with HIV infection.

What are entry inhibitors?

Entry Inhibitors. The entry inhibitors that are currently available work in different ways, by preventing HIV from entering the CD4 T cell, blocking HIV from binding to the CD4 receptor, or blocking HIV from binding to a coreceptor.

Is it better to start treatment early or later?

Starting treatment as soon as possible after someone is diagnosed with HIV is better than delaying, so long as you are ready to start. Studies show that starting treatment early is the most effective way to prevent long-term consequences of HIV.

What to do if your VA is not contracted?

If the provider is not part of the VA contracted network, Veterans have several options: Agree to pay the full cost of care and receive care immediately. Go to a different urgent care provider that is part of VA’s contracted network. Go to the nearest VA medical facility. Go to the nearest emergency department.

How long does it take for a prescription to be filled in the VA?

Prescriptions must be filled in the same state as the Veteran’s urgent care visit. For a 14-day supply or greater, or for routine, non-urgent medications, the prescription must be submitted to VA to be filled. Opiates are limited to seven days or less, consistent with state law covering the pharmacy’s location.

How long can you be on opium after urgent care?

Opiates are limited to seven days or less , consistent with state law covering the pharmacy’s location. Some Veterans may be required to pay a VA copayment after the urgent care visit for prescription medication, which is billed separately by VA. All prescriptions must be listed on the VA Urgent/Emergent Formulary.

What is the phone number for urgent care?

Call 877-881-7618 (8 a.m.–8 p.m. EST) for telephone assistance finding a pharmacy to fill your urgent care prescription. For care that is referred to a community provider by VA, please refer to the authorization provided to you by VA for instructions on how to find a participating pharmacy. Copayments.

How to find an urgent care provider?

To find an in-network urgent care provider: Use the VA Facility Locator. Contact your local VA medical facility, or. Call 877-881-7618 to reach the OCC National Contact Center. Types of Urgent Care Locations. There are two types of urgent care network locations: Retail and Urgent.

What is medical emergency?

A medical emergency is an injury, illness, or symptom so severe that a prudent layperson reasonably believes that delay in seeking immediate medical attention would be hazardous to life or health. If you believe your life or health is in danger, call 911 or go to the nearest emergency department immediately.

Does the VA pay for urgent care?

OCC National Contact Center: 877-881-7618. IMPORTANT: VA can only pay for urgent care if the provider is part of the VA contracted network. Veterans may be required to pay the full cost of care if they go to an out-of-network urgent care provider.

Does VA health care meet the ACA?

If I’m signed up for the VA health care program, does that mean I meet the requirements to have health care under the Affordable Care Act (ACA)? Yes. Being signed up for VA health care meets your Affordable Care Act health coverage requirement of having “minimum essential health coverage.”.

Does VA pay deductible?

Your private insurer may apply your VA health care charges toward your annual deductible (the amount of money you pay toward your care each year before your insurance starts paying for care).

How to access VA mental health services?

To access free VA mental health services right away: Call or walk in to any VA medical center —anytime, day or night. Find your nearest VA health facility. Call or walk in to any Vet Center during clinic hours. Find your nearest Vet Center. Call us at 877-222-8387.

What is the VA mental health number?

We’re here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. If you have hearing loss, call TTY: 800-877-8339. You don’t need to be enrolled in VA health care to get care. Learn more about accessing VA mental health services. To connect with other resources for Veterans and transitioning service members:

How to contact the VA about homelessness?

Contact the National Call Center for Homeless Veterans at 877-424-3838 for help 24 hours a day, 7 days a week. A trained VA counselor will offer information about VA homelessness programs, health care, and other services in your area. The call is free and confidential.

How many hours a day does the VA provide mental health care?

This includes: Emergency mental health care 24 hours a day, 7 days a week, through VA medical centers and some local, non-VA hospitals. The Veterans Crisis Line, which offers support 24 hours a day, 7 days a week, for Veterans in crisis and their families and friends. Learn more about VA mental health services.

What is VA health care?

The Veterans Health Administration (VHA) is pleased you have selected us to provide your health care. We will provide you with personalized, patient-driven, compassionate, state-of-the-art care. Our goal is to make your experience as positive and pleasant as we can. As part of our service to you, to other Veterans and to the Nation, we are committed to improving health care quality. We also train future health care professionals, conduct research, and support our country in times of national emergency. In all of these activities, our employees will respect and support your rights as a patient or resident of a community living center (CLC). Your basic rights and responsibilities are outlined in this document. You will receive this information in your preferred language. Please talk with the VA treatment team members who are providing your care or to a patient advocate if you have any questions or would like more information about your rights and responsibilities.

What is an advance directive?

You have a right to express your preferences concerning future medical care in an advance directive, including designating a health care agent to make health care decisions on your behalf when you can no longer do so. You, and any person (s) you choose, will be involved in all decisions about your care.

Does refusing treatment affect your health?

Refusing a treatment will not affect your rights to future care but you take responsibility for the impact this decision may have on your health. Tell your provider about your current condition, medicines (including over-the-counter and herbals), and medical history.

Do you have to be free from chemical restraints in a community living center?

In the Community Living Center, you have the right to be free from chemical and physical restraints. In the inpatient acute care setting, and only in rare cases, the use of chemical and physical restraints may be used if all other efforts to keep you or others free from harm have not worked.

How long can you wait to see a VA doctor?

For specialty care, they can see private doctors at VA expense if they have to wait longer than 28 days or drive more than an hour to see a VA provider. Previously, veterans who had to drive more than 40 miles or wait longer than 30 days could choose to see a private doctor paid for by the VA.

Can you go to a VA urgent care clinic without approval?

The rules going into effect Thursday also allow veterans to go to non-VA urgent care clinics at VA expense without prior approval, though they may have to pay a co-payment. Trump signed the law last June, known as the VA MISSION Act, but its key provisions didn’t take effect until now.

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