Your treatment coordinator should have these essential characteristics:
- Dental knowledge, and more importantly, an understanding of the dental philosophy of the dentist.
- Excellent communication skills, poise, professional appearance, and a special ability to “get a kick” out of having...
- Organized, systematic, and with good follow-through.
Full Answer
What can a treatment coordinator do for You?
Treatment coordinators can find out exactly how a patient heard of your practice and the journey that they went on to make the first contact ─ often you’ll find there’s more than one factor. Interested in what Laura has to say? Keep an eye out for future events involving Laura by visiting our events page.
How do I train up a treatment coordinator?
To train up a treatment coordinator, the first step is to bring them to train them with the video courses on DDS Success . It’s affordable and it isn’t a long-haul. We also offer more extensive training packages for a treatment coordinator, which you can contact us to find out more about.
What happens if a doctor doesn’t have a treatment coordinator?
Ordinarily in an office without a treatment coordinator, the doctor will diagnose and “sell” the treatment (meaning educate the patient about treatment and get it accepted), and then it is left up to the financial coordinator or front desk to collect.
How to be a good dental treatment coordinator?
Most modern dental offices have a consultation room, yet few teams use them to the best advantage. This can be the office for the treatment coordinator. Habit No. 2: Help the patient emotionally understand the NEED for the dental treatment. Establish the NEED for the services in the treatment plan BEFORE showing any fees!
What makes a great treatment coordinator?
Excellent communication skills, poise, professional appearance, and a special ability to “get a kick” out of having patients accept treatment without being pushy. Organized, systematic, and with good follow-through. Knowledge of the dental insurance game, to help patients use and understand their benefits.
What is the role of a treatment coordinator?
A treatment coordinator “closes,” or assists the doctor in closing, the doctor's recommended treatment plans. This position assumes responsibility of the entire patient base and works toward having all patients complete their treatment plans.
What does TC stand for in dentistry?
The dental practice treatment coordinator plays a very important role in the practice by guiding patients to accept treatment.
What is the role of a dental receptionist?
The Responsibilities of a Dental Receptionist Include: Greeting patients as they arrive and answering the phones. Scheduling and cancelling patient appointments. Dental Charting and Treatment Planning. Completing and filing insurance forms and dental billing records.
How should ortho practice know?
Tracking everything. Ortho practices should know how many potential parents or patients called, how many came in, and how many patients accepted treatment. The treatment coordinator must carefully track this information. How many adults? How many children? Which parents or patients are making the most referrals to your office? Where are patients coming from? From what high school? All of this is important information that must be collected and analyzed to increase ortho practice growth.
What is the TC in an orthodontist?
Overseeing the new patient experience. The TC is the central organizing force during the first visit. She tells the orthodontist when to come in, informs the front desk team when to schedule, informs the financial coordinator when to check insurance, and finally takes the patient through the experience.
How much time does an orthodontist spend on a patient?
It is not necessary to take up a great deal of the orthodontist’s time during consults. In fact, the orthodontist can spend just 5 to 8 minutes with any given patient and still achieve a more than 90% case acceptance rate.
Do orthodontists meet with patients?
Although orthodontists meet with patients, treatment coordinators (TCs) actually spend far more time with them. The doctor will come in, advocate treatment, and then leave the room. However, both before and after that point, the TC—who should feel like a best friend—works with patients and parents to create motivation for treatment.
What is a treatment coordinator?
A Treatment Coordinator is responsible for assisting the doctors and other medical professionals in performing treatment procedures and administering medications for the patients. Treatment Coordinators manage administrative duties, such as scheduling medical appointments, discussing the treatment plans to the patients, updating medical information on the database, and processing payments for the medical procedures. They also coordinate with the insurance agencies to verify the patients' eligibility and information and file documents as necessary. A Treatment Coordinator must have excellent communication and organizational skills, especially in maintaining databases and ensuring that all medical forms are organized and safely stored.
How much does a treatment coordinator make?
However, treatment coordinators can earn anywhere from upwards of $29,000 to $59,000 a year. This means that the top-earning treatment coordinators make $30,000 more than the lowest-earning ones.
15 Essential Treatment Coordinator Skills For Your Resume And Career
Trained all new front office staff and delegated responsibilities accordingly.
Find which skills are in demand
Build an optimized Treatment Coordinator resume quickly and easily using these skills.
Real Examples Of Treatment Coordinator Resumes That Use These Skills
Build a professional treatment coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12 + resume templates to create your treatment coordinator resume.
Online Courses For Treatment Coordinators
One of the best ways to acquire the skills needed to be a treatment coordinator is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career.
Everything You Wanted to Know About the Dental Treatment Coordinator Position – Part 1
What exactly does a Treatment Coordinator for a dentist do on a day-to-day basis? What kind of job description would they have? And even more important – what type of expectations might you have for them and how would you measure their performance?
Purpose, Function and Expectations
To properly understand the Treatment Coordinator position in a dental or dental specialist practice, let’s start with a comparison to similar positions in other businesses.
Job Duties
In a nutshell, the day-to-day duties for the Treatment Coordinator would entail working with patients after diagnosis and case presentation to handle Financial Arrangements and ensure they get scheduled to start.
What is the role of a dental practice coordinator?
The dental practice treatment coordinator plays a very important role in the practice by guiding patients to accept treatment. What are some important attributes this person should possess to be successful?
What should a TC do?
A TC’s priorities should be to schedule the prescribed treatment, coordinate with other practices and referring doctors if necessary, and collect patients’ money. If the TC starts answering too many clinical questions without the doctor, patients may receive the wrong answers. While it’s OK and common for the TC to explain a doctor’s treatment plan ...
Why do care coordinators work with patients?
Because of their clinical expertise, many Care Coordinators can streamline information about the clients for both the Patient Navigator and the primary care provider.
What is care team coordination?
Care Team Coordination is a strategy that allows STEPS staff to establish and assess Care Plans to meet client needs across the care continuum and improve adherence and retention outcomes. Regular Care Team meetings ensure the team remains updated about and responsive to the client’s changing needs and circumstances.
What is informal care team?
Informal Care Team meetings can be scheduled or unscheduled and allow Care Team members to communicate in between formal team meetings.
How often should a case be reviewed?
How often? Each client’s case should be reviewed at least once every 90-120 days. Formal Care Team meetings can be scheduled regularly on a weekly or monthly basis, or as necessary. Care Team meeting attendees may discuss and review several cases per meeting. Care Team meetings can also occur outside of regularly scheduled meetings to address any new client changes. These Care Team meetings may be scheduled shortly after this information is obtained or directly after a medical appointment.
How often do informal care teams meet?
How often? Informal Care Team meetings can occur daily, as described in morning huddles, or as requested by clients or other staff.
How does a care team meeting work?
Care Team meetings generally work best when all members can attend in-person. Sometimes, staff may be offsite and can call in via phone, but it is important to establish regular communication methods with such staff to ensure that information can be exchanged efficiently. Care Team Meeting Form.
What should staff do to address suboptimal status?
Staff should identify clients with suboptimal status and work to develop strategies to address their needs .
