Treatment FAQ

why wont my dental insurance cover my needs treatment

by Retta Maggio Published 2 years ago Updated 2 years ago

Some dental insurance plans do not cover conditions that existed prior to enrollment. One example is a “missing tooth clause” which will not pay for the replacement of a tooth that was missing prior to the beginning of coverage. Even though your plan may not cover certain conditions, treatment may still be necessary to maintain your oral health.

The most common of these reasons include: Your dental plan has a deductible. Your dental plan doesn't cover 100% of the work you need. You have already hit your annual maximum for dental coverage but still require further treatment.Mar 15, 2021

Full Answer

Why am I not covered by my dental insurance?

No worries, you figure, you’ve got dental insurance. But wait … you’re not covered? Why? Because you’ve hit your annual cap. That cap is the annual maximum coverage provided by your plan.

Does insurance cover dental work caused by trauma?

Christopher R. Pottorff, DMD, of Advanced Dental & Implant Care in Algonquin, treats patients who require dental work as a result of trauma. In most cases, medical insurance covers these procedures.

Why are dental plans so minimal in coverage?

Dr. Powell asserts that one major reason dental plans tend to be so minimal in what they cover, is because people don’t want to shell out higher premiums. “If [dental plans] were more inclusive, that could be a problem because then premiums would be higher, and if premiums were higher,...

Why isn’t my dental insurance covering a root canal?

Your dentist just told you that you need a root canal and a crown. No worries, you figure, you’ve got dental insurance. But wait … you’re not covered? Why? Because you’ve hit your annual cap. That cap is the annual maximum coverage provided by your plan.

What does dental insurance protect against?

Generally, dental policies cover some portion of the cost of preventive care, fillings, crowns, root canals, and oral surgery, such as tooth extractions. They might also cover orthodontics, periodontics (the structures that support and surround the tooth) and prosthodontics, such as dentures and bridges.

Why would a dentist stop taking insurance?

Accepts NO Insurance: Finally, some dentists choose not to accept any insurance. They may prefer to control their costs and decide their own pricing for services without worrying about insurance carriers, and instead have their patients use in-house or sponsored payment plans to make high-cost procedures accessible.

Why is dental care not covered in Canada?

There is a solution to this problem: a universal dental care plan. Why is oral health excluded from the rest of the body in the Canadian healthcare system? A primary reason is the strong opposition from organized dentistry. Maintaining oral health was framed by dentists as an individual responsibility.

Does insurance cover worn teeth?

For example, if you want to have bonding done because you have a chipped or broken tooth, your insurance company may pay a portion of that cost because it's considered necessary to keep your tooth from cracking or breaking further and causing you to need more extensive dental work.

Can I switch dentists in the middle of a procedure?

You can be unhappy and end up switching dentists mid-treatment and yes, you can switch dentists in the middle of a procedure. You can do whatever you'd like with your health.

Does medical cover root canals?

Services covered by Medi‑Cal Dental may include: Emergency services. Tooth removal. Fillings and crowns* Root canal treatments.

How can I fix my teeth with no money in Canada?

If you cannot afford care, even with a payment plan, contact the nearest:Social services agency to see if you qualify for government-funded dental care.Dental school where senior dental students provide treatment at a reduced cost.

How many Canadians Cannot afford dental care?

Statistics Canada reports that 1 in 5 Canadians skip visiting the dentist because they cannot afford it. These statistics get even worse for low-income households, where nearly half of them avoid seeing the dentist due to the cost.

How many Canadians have no dental insurance?

Access to dental care 32% of Canadians have no dental insurance, 53% of adults between 60 and 79 years of age have no dental insurance and 50% of Canadians in the lower-income bracket have no dental insurance.

Is a broken tooth medical or dental?

A broken tooth generally requires visiting the dental office. In fact, tooth breakages are one of the most prevalent dental emergencies.

Is Invisalign covered by insurance?

Many dental insurance plans cover Invisalign treatment the same way they cover braces. Your insurance may pay for a certain percentage of your Invisalign treatment, or it may pay for a certain dollar amount. Often there is a lifetime cap on the amount insurance will pay for orthodontic treatment.

Does medical cover broken tooth?

Whether you're in an accident that results in teeth being broken or the unfortunate victim of violence, covered dental work needed after a traumatic event will usually fall under the scope of your medical plan.

Can a patient with bad credit qualify for a loan?

Therefore, there’s no guarantee that your patient will qualify. Even if they do, the interest costs associated with paying down the balance over time might be prohibitive.

Do Medicare patients have dental insurance?

Recent surveys show that approximately 23% of Americans and two-thirds of Medicare beneficiaries don’t have dental insurance. For those patients, the cost of any dentist’s office visit — whether it’s for a simple cleaning or a more advanced procedure like an implant — needs to be paid out of pocket.

Why are dental plans so minimal?

Dr. Powell asserts that one major reason dental plans tend to be so minimal in what they cover, is because people don’t want to shell out higher premiums.

Why is dental care separate from medical care?

“The reason dental is separate from medical is that the nature of the risk is fundamentally different as is the deferability of the care ,” says Dr. Adam C. Powell, president of Payer+Provider Syndicate, a management advisory and operational consulting firm focused on the managed care and healthcare delivery industries. “If you’re having a heart attack you'll go to the ER right away. Dental problems can often wait and unfortunately often do. The problem may deteriorate, but often it’s not necessarily life-threatening.”

Why isn't a health problem so serious it can be deadly, not considered medical?

Why isn’t a health problem so serious it can be deadly, not considered medical? To an extent, it’s because it’s not that common to end up in the hospital as a result of a tooth or gum problem — not if you’re keeping up with preventative dental care.

Why are dentists trying to decrease the separation between dentistry and medicine?

Dentists are trying to decrease the separation between dentistry and medicine because we are doctors of oral medicine.

What does it mean when you have a lot of stuff in your mouth?

The oral cavity is a gateway to your body. A lot of stuff in the mouth can indicate kidney disease, heart disease, diabetes, HPV, cancer, etc.

Does dental insurance cover dire issues?

Clearly the purpose of dental insurance is not to cover dire issues, but to prevent them — by encouraging regular maintenance. Dr. Powell likens dental plans to “Triple A for your mouth," highlighting that "it's not like car insurance [which covers catastrophes], but it includes a few free oil changes.”

Is dental insurance like triple A?

Dental Insurance Is Like ‘Triple A For Your Mouth’. Now, let’s say you do have dental insurance. That’s certainly more favorable than the alternative, but it’s hardly ideal. If you undergo a serious procedure, you’ll likely still be left with a hefty bill. “Dental insurance, unlike medical, is not regulated and it tends to be very constrained,” ...

Is insurance complicated?

In my experience, insurance is very, very, complicated. Each policy, is, dare I say it, lovingly crafted to be as complicated and as obtuse as possible. Why, in the USA we have businesses whose only job is explaining insurance policies (medical and dental) to the great masses of Americans, because these Americans do not understand the truly arcane (and lovingly crafted) details of said policies.

Is filing for insurance covered?

But, you might find out that filings are no covered! Well, that would be a sad outcome to your non-trivial effort. But, hey, you still can get that insurance-explaining job!

Can sealants be used on back teeth?

There are also limitations of the coverage for dental sealants which protect the chewing surfaces of back teeth by covering over the pits and fissures so they cannot decay.

Does fluoride help prevent cavities?

If you personally believe (or know) that fluoride treatment will help you prevent cavities, I recommend asking your dentist what he or she would charge for a cash service and pay it. Probably as good as buying individual dental insurance if it works, and probably costs about the same.

Is dental insurance odd?

Dental insurance is an odd coverage. Mostly, when we get insurance, the last thing we want to do is need to make a claim. With dental insurance, that’s the first thing people want to do…go to the dentist. And, having coverage, they go regularly. Which means the premium each year needs to be just about the average person’s annual dental costs. Which is to say, you’d do just as well to keep the premium to pay the dentist directly and floss regularly. Of course, if somebody else is paying for it, that’s different.

Can you pay cash for fluoride treatment?

If you don’t think it makes you completely bulletproof to cavities, however , you’re better off paying cash for the fluoride treatments and keeping individual (or group) dental insurance just in case.

Does dental insurance require an increase in premium?

Any coverage mentioned, which is regular coverage, would require in increase in premium roughly as much as the dentist would be charging anyway, since that coverage is going to be used regularly and predictably.

How to get the most out of dental insurance?

Pre-planning helps you get the most from your dental coverage. Don’t hesitate to talk to your dentist about scheduling treatments that meet your insurance maximums. For example, if your plan provides a year’s coverage starting in January and you need a root canal and crown that will cost about $3,000 you might be able to get $1500 worth of care in December, and finish your treatment in January. That’s assuming, of course, that you have your full annual maximum unused by the end of the first year, and are willing to exhaust your coverage at the beginning of the next year. It’s also assuming that you’re not in pain, and/or your dental issue doesn’t require treatment ASAP.

How much does a dental savings plan cost?

Dental savings plans are very affordable. The plans available on dentalplans.com range from $79.95-$199.95 annually. Plus, many of DentalPlans.com dental savings plans include additional free bonus benefits too, such as savings on vision and hearing care, prescriptions, and other wellness services. Select plans even include a bundle of health and wellness services which range from telemedicine –free consultations with local doctors who can diagnose and treat common ailments (including prescribing medications), discounts on chiropractic, alternative medicine and fitness centers, and savings on lab work and medical diagnostic services.

What to do before purchasing supplemental insurance?

In general, the best thing to do is discuss funding options with your dentist before you purchase supplemental insurance. Your dentist may offer to discount the parts of your treatment plan that you will be paying for out of pocket. He or she may be a member of a medical insurance loan plan. Or your dentist may suggest that you consider ...

How long do you have to wait for restorative care?

With a new-to-you plan, you’ll usually have to wait six months for basic restorative services or a year for major restorative services. The good news is that supplemental dental insurance policies tend to have no annual spending limits and no deductibles.

What is the maximum dental insurance coverage?

That cap is the annual maximum coverage provided by your plan. Bizarrely, dental insurance policies generally limit coverage to $1000 -$1,500 a year – a rate that hasn’t changed for about forty years. To put that in perspective, back in 1970 $1,000.00 gave you the buying power of $6,273.87 in 2016.

Do dental supplements have waiting periods?

Supplemental plans also usually don’t have waiting periods and restrictions on preexisting conditions. The bad news is that supplemental dental insurance policies also tend to be expensive, assume you’ll pay at least as much for your supplemental plan as you do for your primary plan.

Can an endodontist do a root canal?

However, an endodontist is likely to perform a root canal when the tooth pulp is infected or has progressed to an abyss (a pocket of puss caused by bacteria) and may prescribe an antibiotic. Your medical insurance could honor claims for the antibiotic needed after your root canal to prevent the infection from spreading to other parts of your body.

Does insurance pay for gum grafting?

Infections in the gum correlate with heart problems and diabetes. Therefore, medical insurance may sometimes pay for the periodontal examination and treatment if the patient is undergoing a different surgical procedure included in the plan. Gum grafting is a painful surgical procedure for advanced periodontitis.

Does health insurance cover dental procedures?

Health insurance will cover specific dental procedures when medically necessary, which is always a judgment call made by the claims adjuster. The definition may include dental care arising from non-biting accidents, certain diseases, and treatments deemed integral to other services included in the plan.

Does insurance pay for dental implants?

Tooth Implants. Your health insurance might pay for medically necessary dental implants, which are appropriate to evaluating and treating a disease, condition, illness, or injury and is consistent with the applicable standard of care.

Does insurance cover torus removal?

Your health insurance is unlikely to pay for Tori removal (torus palatinus or torus mandibularis) because the excision of excess bone on your upper or lower jaw is rarely medically necessary.

Does insurance cover wisdom teeth?

Wisdom Teeth. Your health insurance should cover the cost of impacted wisdom tooth removal because the procedure is often medically necessary. Third molars can cause pain, infection and lead to the development of cysts.

Does insurance cover jaw surgery?

Jaw Surgery. Your medical insurance might cover corrective (Orthognathic) jaw surgery when medically necessary; the operative procedure treats an illness, injury, condition, disease, or its symptoms. Oral surgeons can perform operations on your jaw for many different reasons, and some fit the coverage criteria exactly, not at all, ...

What types of dental care does medical insurance cover?

Medical, dental care typically includes diagnostic procedures after trauma to determine the cause or location of your pain. Digital X-rays and other medical imaging are an essential part of your treatment plan after injury. In fact, these X-rays allow Dr. Pottorff to accurately identify the problem and the type of procedure you need to correct it. At times, after a traumatic dental injury, as in a knocked-out tooth, there are no apparent signs of damage to the surrounding teeth except those that are visible on an X-ray.

What do you need to do after a dental injury?

After a traumatic dental injury, you most likely need dental care to restore your mouth to its original, pre-injury condition. In these situations, most medical insurance providers cover all dental procedures and treatments that restore the appearance and function of your teeth. Services include:

How to save your teeth?

Pottorff makes every effort to save your natural teeth by repairing or reattaching broken pieces, or by replacing a missing part of the tooth with a tooth-colored filling. He may also recommend a crown to put over the broken tooth, so it matches the surrounding uninjured teeth.

How long does it take for a tooth to be saved after a tooth knock?

As a matter of fact, if you can receive treatment within 30 minutes of the damage, Dr. Pottorff may be able to save your tooth. Also, he will examine you for any other facial and dental injuries so he can recommend the best treatment plan.

What to do if you have an accident with your teeth?

If you or a family member suffer an accident and your teeth are injured, don’t hesitate to contact Advanced Dental & Implant Care. If the injuries are severe and require immediate medical care, go to the nearest emergency room. Otherwise, call for an appointment as soon as possible.

Does insurance cover dental work?

Sadly, for many individuals, medical insurance doesn’t always cover necessary dental work that repairs teeth and keeps your mouth healthy for years to come. However, an injury is a different situation. Christopher R. Pottorff, DMD, of Advanced Dental & Implant Care in Algonquin, treats patients who require dental work as a result of trauma. In most cases, medical insurance covers these procedures.

Can you put a crown over a broken tooth?

He may also recommend a crown to put over the broken tooth, so it matches the surrounding uninjured teeth. If you dislodge a tooth, Dr. Pottorff can often reposition it back to its correct location in the socket. However, repositioning sometimes requires a root canal as well.

What happens if you lose your dental insurance?

There are only two things that can happen with that game. The dentist gives up on collecting the money he earned and cuts his losses. Or the insurance company gets to keep his earned money a little longer to invest it somewhere else. When a claim is denied or ignored, it is not uncommon for a dental employee to be left on-hold for over 30 minutes. If a dental office has 16 unpaid claims you can see the dentist will have to hire someone full time to do nothing but listen to elevator music while trying to recover the money the office has already worked for. Some dental offices have a policy that if they don’t get paid by the insurance company within 60 days you will pay and join them in the fight to get your insurance benefit back. How well do you like elevator music?

Why are dentists dropping out of PPO?

As they continue to lower and lower payouts, dentists are dropping out of the networks because they are uncomfortable with the care dictated by the insurance companies and are unable to run a business on the reduced fees. Don’t be surprised if one day the closest dentist in your PPO coverage is in the next state.

Why do teeth get crooked?

Although experts know that crooked teeth not only cause psychological and social problems, crooked teeth promote dental disease. It just makes sense when teeth are bunched up and growing in different directions that it is difficult if not impossible to keep them clean. Food trapped between crooked teeth causes tooth decay, gum disease and bad breath. Many insurance companies dodge the correction of crooked teeth with the pre-existing conditions clause. Those companies that do cover that correction sometimes pay benefits as low as 20% of the fees, leaving you with the rest. You will be disappointed if you depend on your dental insurance to straighten your smile.

What was the deductible for dental care in 1970?

In 1970 dental insurance companies typically covered 100% of preventive services (with less restrictions than today) and 80 % of all other work with a $50 deductible on and of the 80% covered services. Today many insurance companies have deductibles as high as $200 but let’s assume it is $50. They may say your preventive is covered at 100% but in the small print it says you must pay the deductible first. So if a cleaning and x-rays comes to $200, you will pay $50. They will cover a 100% of $150, the remainder after the deductible. That would be the same as covering your preventative at 75%. That’s pretty sneaky in my books.

What happens if you eat crooked teeth?

Food trapped between crooked teeth causes tooth decay, gum disease and bad breath. Many insurance companies dodge the correction of crooked teeth with the pre-existing conditions clause. Those companies that do cover that correction sometimes pay benefits as low as 20% of the fees, leaving you with the rest.

How much does insurance cover for cleaning and xrays?

Today many insurance companies have deductibles as high as $200 but let’s assume it is $50. They may say your preventive is covered at 100% but in the small print it says you must pay the deductible first. So if a cleaning and x-rays comes to $200, you will pay $50. They will cover a 100% of $150, the remainder after the deductible.

How long is a dentist on hold?

When a claim is denied or ignored, it is not uncommon for a dental employee to be left on-hold for over 30 minutes.

Credit-Based Options

Personal Loans

  • Patients can also pay for the cost of their dental treatment through personal loans. These loans are often unsecured, which means that the patient does not have to put up any collateral for the lender to secure the loan. For that reason, the patient’s credit history will likely be the determining factor for this financing option as well. If a patie...
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Provider Financing

  • Some dental offices give their patients the ability to apply for payment plans, made possible via third-party lenders. With this option, your practice can treat more uninsured patients. However, it also comes with the added burden of managing the loans, which usually requires the oversight of an internal finance department. Even when your internal finance department does a great job, ke…
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Flexible Pay-Over-Time Plans

  • Pay-over-time providers like Healthcare Finance Directcan enable your practice to offer financing while minimizing the administrative burden associated with in-house lending. Unlike the other options listed, Healthcare Finance Direct looks beyond the patient’s credit score — they leverage a unique, data-driven risk assessment to determine the likelihood of a patient defaulting, based o…
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