What is the consumer review Fairness Act?
The Consumer Review Fairness Act was passed in response to reports that some businesses try to prevent people from giving honest reviews about products or services they received.
Which is part of the consumer's right to choose?
The assurance of both satisfactory quality and service at a fair price is also a part of the consumer's right to choose. In the context of consumerism, which of the following rights ensures the fair treatment of consumers who voice complaints about a purchased product? the right to be heard
When companies mislead consumers about their products they infringe on?
When companies mislead consumers about their products, they infringe on the right to? Be informed Explanation : When companies mislead consumers about their products, they infringe on consumers' rights to be informed. The right to be informed gives consumers the freedom to review complete information about a product before they buy it.
How do consumers advocate for their rights?
To achieve their objectives, consumers and their advocates write letters to companies, lobby government agencies, make public service announcements, and boycott companies whose activities they deem irresponsible. Laila bought a new toy for her infant daughter, only to find out later that the product contained lead.
What is ethical conduct?
Ethical Conduct means conducting yourself with others, including SIC members, employees, contractors, clients, the public, and others using the principles of honesty, integrity, fairness, and good-faith. Sample 1. Ethical Conduct means doing the right thing.
When companies mislead consumers about the benefits of their products?
When companies mislead consumers about the benefits of their products, they infringe on: owners' right to safety.
Which of the following behaviors is the best example of ethical consideration within the purview of business relationships?
The following behavior is an example of ethical consideration within business relationships: keeping company secrets.
Which of the following should help reduce the incidence of unethical Behaviour in an organization?
Establishing and enforcing ethical standards and policies within business can help reduce unethical behavior by prescribing which activities are acceptable and which are not and by removing the opportunity to act unethically.
Which of the following rights assures consumers that their interests will receive full and sympathetic consideration when the government formulates policy?
Explanation : The right to be heard assures consumers that their interests will receive full and sympathetic consideration when the government formulates policy. It also ensures the fair treatment of consumers who voice complaints about a purchased product.
Which of the following provides regulations protecting consumers from misleading claims?
The FTC Act prohibits unfair or deceptive advertising in any medium. That is, advertising must tell the truth and not mislead consumers.
Which one of the following is the right order for three stages of moral development?
Kohlberg suggested that people move through these stages in a fixed order, and that moral understanding is linked to cognitive development. The three levels of moral reasoning include preconventional, conventional, and postconventional.
Which of the following is an element that makes ethical Behaviour conducive within an organization?
Four elements make ethical behavior conducive within an organization: A written code of ethics and standards; Ethics training to executives, managers, and employees; Availability for advice on ethical situations (i.e, advice lines or offices);
Which of the following statements best describes ethical behavior?
Which of the following statements BEST describes ethical behavior? It means that individuals act in a manner that follows their beliefs and social norms about what is right and good. If you work as a supplier to a corporation, you are a(n) .
Which of the following management activities can help to reduce unethical behaviour in business?
Provide ethical behavior professional development opportunities and implement best practices.
What is the best method for preventing illegal or unethical behavior?
DeterrenceDeterrence is the best method for preventing an illegal or unethical activity. Laws, policies, and technical controls are all examples of deterrents.
How do you deal with unethical business practices?
Entrepreneurs can take the following steps to proactively address unethical behavior at work:1 Create a code of ethics. Set the tone for behavior in your workplace by creating a code of ethics. ... Establish a protocol. ... Empower employees. ... Continuously review the code. ... 10 Lessons on Business Building & Growth.
What is the Consumer Bill of Rights?
Consumer Bill of Rights refers to group of consumer rights which was introduced by the U.S. President, John F. Kennedy in 1962. Consumer Bill of Rights consists of 6 basic consumer rights which includes : 1. The Right to Be Safe - The Right was established in 1972 by the U.S. federal government.
What is the right to be safe?
federal government. This right ensures safety of consumers against injuries caused by the products when the products are purchased.
What is the right of consumers to voice complaints?
This right has the ability of consumers to voice complaints and concerns about a product in order to have the issue handled efficiently and responsively. While no federal agency is tasked with the specific duty of providing a forum for this interaction between consumer and producer, certain outlets exist to aid consumers if difficulty occurs in communication with an aggrieving party. State and federal attorneys general are equipped to aid their constituents in dealing with parties who have provided a product or service in a manner unsatisfactory to the consumer in violation of an applicable law. Also, the Better Business Bureau is a national non-governmental organization whose sole agenda is to provide political lobbies and action on behalf of aggrieved consumers.
What were the rights of consumers before the mid-twentieth century?
Before the mid-twentieth century, consumers had limited rights with regard to their interaction with products and commercial producers. Consumers had limited ground on which to defend themselves against faulty or defective products, or against misleading or deceptive advertising methods.
What is the right to consumer education?
The right to consumer education states that consumers should be able to acquire knowledge and skills needed to make informed, confident choices about goods and services, while being aware of basic consumer rights and responsibilities and how to act on them.
What is the right to redress?
The right to redress provides for consumers to receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods, or unsatisfactory services. For example, a consumer should be able to go to consumer court against mobile phone companies that put hidden charges on the bill that were not previously explained, or activate ringtones without the consumer's permission.
What was the first consumer rights bill?
Kennedy presented a speech to the United States Congress in which he extolled four basic consumer rights, later called the Consumer Bill of Rights. The United Nations through the United Nations Guidelines for Consumer Protection expanded these into eight rights, and thereafter Consumers International adopted ...
What is the right to safety?
The assertion of this right is aimed at the defense of consumers against injuries caused by products other than automobile vehicles, and implies that products should cause no harm to their users if such use is executed as prescribed. The right was further formalized in 1972 by the US federal government through the Consumer Product Safety Commission (CPSC). This organization has jurisdiction over thousands of commercial products, and powers that allow it to establish performance standards and require product testing and warning labels.
What is the right to be informed?
This right states that business should always provide consumers with enough appropriate information to make intelligent and informed product choices. Product information provided by business should always be complete, truthful and also appropriate.
What are the principles and standards that determine acceptable conduct in business organizations?
the principles and standards that determine acceptable conduct in business organizations. Explanation: Business ethics are the principles and standards that determine acceptable conduct in business organizations. Personal ethics, on the other hand, relates to an individual's values, principles, and standards of conduct.
What is a bribe in a store?
Bribes are payments, gifts, or special favors intended to influence the outcome of a decision. A bribe benefits an individual or a company at the expense of other stakeholders.
How can ethical behavior be improved in business?
By having established ethics policies and standards. Explanation : Ethical behavior can be improved in business by establishing ethics policies and standards. It is difficult for employees to determine what conduct is acceptable within a company if the firm does not have established ethics policies and standards.
What are the social issues that managers must consider?
Among the many social issues that managers must consider are their firms' relations with owners and stockholders, employees, consumers, the environment, and the community.
What are product defects?
Types of Product Defect Claims 1 Defects in Design - Example: A bicycle manufacturer's design specifies brake cables that tend to come apart when the rider applies the brakes during normal use. 2 Defects in Manufacturing - Example: A car has an accelerator that is prone to sticking, due to a defective manufacturing process, creating the possibility of a serious accident and injuries or death. 3 Defects in Warnings - Example: An adequate written warning is required for a space heater that is prone to overheating and causing a fire hazard if left on for more than 12 hours.
What are the two main theories of product defect?
The two main legal theories for product defect cases are negligence and strict liability:
What are the three types of product defects?
The three main types of product defects are design defects, manufacturer defects, and defects in instructions or warnings. The legal remedy for injuries sustained from a defective consumer product varies from case to case.
Can a plaintiff prove negligence in a lawsuit?
In other words, the plaintiff need not prove negligence in order to prevail in a lawsuit against a manufacturer for injuries caused by a dangerous product, as long as the defect resulted from a manufacturing error. See " Defects in Manufacturing " for more details.