How do I file a complaint against the Oregon Department of Health?
Submit the complaint in person or via mail to: Health License Office, 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301, fax: (503) 370-9216, or email: [email protected]. If you are using any Apple product to complete this form (Mac, iPad, iPhone), please download and use Adobe Reader before completing the form.
How do I file a complaint about a medical provider?
A description of the incident about which you are filing a complaint, including the date (s) when it happened, and where (clinic, doctor's office, hospital, nursing home). Please provide as much detail about the incident as possible. If any other doctors treated the patient before or after the incident, please include the names of these providers.
Where do I file a complaint against a landlord in Oregon?
1500 SW 1st Ave. #620 Portland, OR 97201 If you have a question about how or if you should file a complaint, you may contact the Board's Complaint Resource Staff. You may also call (971) 673-2702, or toll free at (877) 254-6263.
How do I file a complaint under ORS 677?
Per ORS 677.200 (1), all complaints must be submitted in writing. You may file a complaint with the Board by using the Complaint Form or by submitting a letter to the Board that includes the following information:
How do I file a complaint with the Oregon Health Authority?
Submit the complaint in person or via mail to: Health License Office, 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301, fax: (503) 370-9216, or email: [email protected].
Where can I complain about a clinic?
They must lodge their complaints with the complaints manager or the office of the hospital chief executive officer. Alternatively they can call the following hotline numbers 0800 233 886 or 011 488 4366.
How do I complain about private medical treatment?
Private healthcare only If you have a complaint only about privately-funded healthcare services, you should complain to the healthcare provider first. If you remain dissatisfied when they have replied to your complaint, you may be able to go to the Independent Sector Complaints Adjudication Service (ISCAS).
How do I contact the Oregon Health Authority?
OHA Division ContactsHealth Policy and Analytics Division. 503-945-7834.Health Systems Division. 503-945-5772. 800-527-5772.Office of Equity and Inclusion. 971-673-1240.Public Health Division. 971-673-1222. Emergency contacts for public health partners.
How do I report a poor service at a clinic?
The numbers for the call centre are (011) 488-4394 or 4351 or 4366 or 4445.
How do I complain about hospital negligence?
You can telephone the team on 0330 024 0330 or send an email [email protected].
Can I sue a private clinic?
But, when the standard of care falls below what a patient is entitled to, you may be left wondering if you can sue for medical negligence at a private hospital. The answer is yes, but it can be a little more complicated than bringing a claim against an NHS hospital.
Who regulates private clinics?
The Health and Safety Executive also have a role in regulating private hospitals and clinics by ensuring that minimum standards are met for the protection of both staff and patients.
Can I sue private doctor?
You can sue for a negligent treatment. You can also sue for a breach of contract. As a private patient you have a contract with the doctor. So, if the doctor fails to perform the services for which you paid, or you received sub-standard treatment, you may be entitled to damages.
What does the Oregon health Authority do?
OHA includes most of the state's health care programs, including Public Health and the Oregon Health Plan. This gives the state greater purchasing and market power to begin tackling issues with costs, quality, lack of preventive care and health care access.
Who oversees hospitals in Oregon?
Oregon Health Authority : Health Care Regulation and Quality Improvement : Health Care Regulation and Quality Improvement : State of Oregon.
What is hotline number for Covid 19 in Oregon?
Call our hotline at 541-699-5109.
How to file a complaint against a health care facility?
1. Download the Health Care Facility Complaint Intake Form .#N#2. You may complete the form online and save or print it.#N#3. Submit the completed form to our office by mail, e-mail or fax.
How to contact EMS PSU?
E-MAIL: [email protected]. FAX:(971) 673-0555. If you have questions about the EMS and Trauma Systems Complaint Intake Form, please call (971) 673-0530 .
How to contact HCLC?
E-MAIL: [email protected]. FAX:(971) 673-0556. If you have questions about the Health Care Facility Complaint Intake Form, please call (971) 673-0540.
Is a complaint system confidential?
Your identity as the complainant is maintained confidentially to the extent permitted by law. The complaint systems are designed to protect anonymity and in most circumstances this office is prohibited from releasing complainant information.
The complaint process
After you submit your complaint form, HLO Regulatory Operations Division staff will review it to determine whether the practitioner has violated any Oregon Revised Statutes (ORS) or Oregon Administrative Rules (OAR). If a violation is suspected, HLO staff will conduct an investigation.
If a complaint is filed against you
If a complaint is filed against an HLO licensee, you can learn more about the process.
Complete the complaint form
Fill out the Licensing and Certification Complaint Intake Form entirely with as much detail as possible. Please include any additional documents necessary for the complaint.
Submit the completed form to the Health Systems Division
Email: Send via secure email to [email protected] with the subject line "Returned Complaint Form"
Call or email unit staff
You may also call or email any of the Licensing and Certification Unit staff listed on the Contact Us page.
For complaints received in writing
If we receive your complaint via the form or email, we will notify you that we have received your complaint. The complaint will then be assigned to the applicable compliance specialist who will follow up with you and the program to resolve the complaint.
For complaints received by phone
If we receive your complaint by phone, the person taking the complaint will assist you to either resolve the complaint or to assign your complaint to the applicable compliance specialist.
How long does it take to file a complaint with Oregon health insurance?
The first thing you need to do is file a complaint with your health plan. By Oregon law, complaints must be resolved within 30 days. Follow the steps below to file a complaint and appeal with your health plan:
How long does it take to file a complaint with the DOI?
Once the DOI receives your complaint, an advocate will advise you of their findings within 60 days. File a complaint with the DOI’s Consumer Advocacy Unit online here. Call the Consumer Advocacy Unit’s helpline: (888) 877-4894.
What happens if you disagree with a health plan decision?
If your health plan rejects your appeal, you have the right to an external review.
What is an improper care complaint?
Improper care or unsafe conditions. You may have a complaint about improper care (like claims of abuse to a nursing home resident) or unsafe conditions (like water damage or fire safety concerns).
How to file an appeal with Medicare?
For questions about a specific service you got, look at your Medicare Summary Notice (MSN) or log into your secure Medicare account . You can file an appeal if you disagree with a coverage or payment decision made by one of these: 1 Medicare 2 Your Medicare health plan 3 Your Medicare drug plan
Where to file a grievance with Oregon Clinic?
You can file a grievance with the Compliance Officer for The Oregon Clinic by mail at 847 NE 19 th Avenue, Suite 300, Portland, OR 97232; (fax) 503-935-8911; or email to [email protected]. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, ...
How to keep appointments at Oregon Clinic?
Keep appointments, be on time for your appointments, and notify your physician as soon as possible if you cannot keep your appointments. Behave respectfully toward others and respect their property while in The Oregon Clinic facilities. Failure to comply with this may lead to termination from the practice.
When does a health practitioner provide notice of patient choice?
A health practitioner or the practitioner's designee shall provide notice of patient choice at the time the patient establishes care with the practitioner and at the time of the referral is communicated to the patient. The oral or written notice of patient choice shall clearly inform the patient:
What is an oral or written notice of patient choice?
The oral or written notice of patient choice shall clearly inform the patient: (a) That when referred, a patient has a choice about where to receive services; and. (b) Where the patient can access more information about patient choice.
What is the responsibility of a patient in the OREGON CLINIC?
AS A PATIENT OF THE OREGON CLINIC, YOU HAVE THE RESPONSIBILITY TO: Provide complete and accurate information about your health, including present condition, past illnesses, hospitalizations, medications, including over-the-counter products and supplements, allergies and sensitivities, and any other information that pertains to your health.
What is a patient's rights and responsibilities?
Patient Rights and Responsibilities. The “patient” refers to the patient, patient’s representative, or surrogate, if applicable.
What to do if you refuse treatment?
Report unexpected changes in your condition to the responsible practitioner. Accept the responsibility for your actions if you refuse treatment or do not follow the practitioner’s instructions. Provide complete and accurate billing information for claim processing and to pay bills in a timely manner.
