Treatment FAQ

when can i go for treatment if outside kaiser

by Dr. Fatima Weber DVM Published 3 years ago Updated 2 years ago
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Can I visit any Kaiser location?

As a Kaiser Permanente member, you're covered for emergency and urgent care anywhere in the world. It's important to remember that how you get care can vary depending on where you are.

Does Kaiser have a grace period?

COVID-19: Extended payment grace period through June To help your clients and their employees stay covered, Kaiser has extended their payment grace period and won't terminate group coverage for unpaid monthly membership premium dues through June 2020.

Can I use my Northern California Kaiser in Southern California?

If you're enrolled in one of these plans in either the Northern California or Southern California region, you may receive visiting member services in the other California region. When you visit any Kaiser Permanente region, your coverage is the same as it is in your home region. The 90-day limit does not apply.

Will Kaiser reimburse for out of network therapy?

Although some plans do provide coverage or partial coverage for out of network mental health services, not all Kaiser plans provide out of network coverage. Therefore, prior to the rendering of any type of therapy services it is best to verify with the provider that they are in-network and accept your plan.

Why was my Kaiser coverage terminated?

If the member, of any health plan, does not make their monthly premium payment within 30 days, the health insurance plan is terminated. The last month of coverage is the last month that the premium payment was made in full.

Does Kaiser have late fee?

Monthly Billing If payment is not received within 10 days of the due date, a late fee of $15 will be applied. If payment is not received within 30 days of the due date, your coverage will be terminated effective the last day of the month through which premiums have been paid.

Can I use Kaiser in different state?

We'll cover urgent care at non–Kaiser Permanente facilities anywhere in the United States while you are temporarily outside of your area.

Does Kaiser Permanente plan to expand to other states?

Kaiser Permanente Health System has big expansion plans for DC region. The new Kaiser Permanente medical center that opened this week in Bowie, Maryland, kicks off a two-year expansion plan for the D.C. region for that will include a half-dozen state-of-the-art facilities.

How do I change my location with Kaiser?

If you're looking for a new plan in a new location, you can view plans at buy.kp.org or contact us at 1-800-295-8660 or 711 (TTY).

How do I get Kaiser to reimburse therapy?

Before you submit a claim for reimbursement, be sure to review your coverage or contact Member Services for assistance at 1-888-901-4636 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m. Reimbursement requests must be received by Kaiser Permanente within 12 months from the date of service.

Is therapy covered by insurance?

Services such as therapist visits, group therapy, and emergency mental healthcare are typically covered by health insurance plans. Rehabilitative services for addiction are also included. Therapy can be expensive, with or without insurance.

What is a counseling session?

Individual counseling is a one-on-one discussion between the counselor and the client, who is the person seeking treatment. The two form an alliance, relationship or bond that enables trust and personal growth.

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