| Question | Answer |
|---|---|
| What is the process of evaluating a situation and prioritizing treatment called? | Triage |
| What is determining who is the best person in the facility to handle each telephone call? | Screen |
Is it time to review your project prioritization process?
The best organizations achieve project success rates that are massively better than "the rest" precisely because they focus on actively managing the portfolio and prioritization is absolutely central. So, if your project failure rates are higher than you want them to be, it is time to review your project prioritization process.
When is process/implementation evaluation usually conducted?
It is usually conducted when a new program or activity is being developed or when an existing one is being adapted or modified. • Process/implementation evaluation determines whether program activities have been implemented as intended.
Should alternative solutions to the problem be generated before final evaluation?
Many alternative solutions to the problem should be generated before final evaluation. A common mistake in problem solving is that alternatives are evaluated as they are proposed, so the first acceptable solution is chosen, even if it’s not the best fit.
What is prioritization and why does it matter?
Prioritization has a massive impact as well; we’ve already seen that aligning your projects to your strategy dramatically increases project success rates. Of course, you also need to focus on the project methodology, but prioritization is a quick win for any organization that delivers projects.
What is the act of evaluating the urgency of a medical situation and prioritizing the call?
What is the definition of screening telephone calls? It is the act of evaluating the urgency of a medical situation and prioritizing the call.
Why is it important for the assistant to evaluate the situation before prioritizing treatment quizlet?
Why is it important for the assistant to evaluate the situation before prioritizing treatment? Sometimes a patient may be upset, but there is no medical emergency. A patient calls with a serious condition that is not an emergency, but requires an urgent appointment.
What is the purpose of screening calls?
Call screening is a real-time method to determine the characteristics of a telephone call before deciding if it should be answered. If the call is a robocall or spam call, the call is automatically hung up. If it's a real person, calls can be picked up or responded to with an automated message.
What is the goal of screening calls quizlet?
What is the goal of screening calls? To provide better care to patients. When are calls from other medical personnel usually transferred directly to the office physician? When the physician who is calling asks to be put through at once.
What is the main purpose of inflection?
What is the main purpose of using inflection? To emphasize important points in a conversation.
What are three tasks that have to be done before closing the office for the day?
What are three tasks that have to be done before closing the office for the day? Before leaving for the day, check to make sure that all patients have left the facility; straighten up the exam rooms so that they are ready for patients the net day; and lock the file cabinets that contain patient records.
What is a screening service?
Screen Call, Google's screening app, allows you to screen calls for numbers you don't recognize (or people you don't particularly want to talk to).
What is call barring?
Call Barring allows you to stop incoming and outgoing calls on your Galaxy phone. It's perfect for when you're abroad or if you have a work and personal SIM connected and don't want to be contacted via your work number on your day off.
What does screening someone mean?
to test someone to find out if they have a particular illness. screen someone for something: He recommends screening pregnant women for diabetes. Synonyms and related words.
Which of the following types of communication tools is best for two way communication?
Wk. 2 Office Proced.QuestionAnswerWhich of the following types of communication tools is best for two-way communication?Cell PhoneWhich of the following types of calls should be limited in the professional setting?PersonalInflection is:A change in pitchDiction is:The choice of words with regard to clearness.55 more rows
Which one of the following greetings is recommended as appropriate for handling incoming calls in an extremely busy medical office?
Which of the following greetings is recommended as appropriate for handling incoming calls in an extremely busy medical office? A "Good morning.
What are common types of incoming calls?
Types of inbound calls include those for tech support, sales inquiries, complaints, contract renewals, billing, and more.
What is project prioritization?
Project prioritization is the foundation for successfully implementing projects. It's where you align your projects to strategy. It's where you win executive sponsorship and support. It's where you identify and eliminate waste. Poor prioritization leads to project failure and, ultimately, missed business goals.
What is the point of running a project?
The point of running projects is to deliver strategic value to your organization. Of course, the definition of value will vary from organization to organization, but the point of doing projects is always about delivering that value. There are only two levers you have to increase the value you deliver.
How many phases are there in program evaluation?
The program evaluation process goes through four phases — planning, implementation, completion, and dissemination and reporting — that complement the phases of program development and implementation. Each phase has unique issues, methods, and procedures. In this section, each of the four phases is discussed.
How to ensure that the dissemination and reporting of results to all appropriate audiences is accomplished in a comprehensive and systematic manner?
To ensure that the dissemination and reporting of results to all appropriate audiences is accomplished in a comprehensive and systematic manner, one needs to develop a dissemination plan during the planning stage of the evaluation. This plan should include guidelines on who will present results, which audiences will receive the results, and who will be included as a coauthor on manuscripts and presentations.
How to engage stakeholders in community programs and evaluations?
One strategy to engage stakeholders in community programs and evaluations is to establish a community advisory board to oversee programs and evaluation activities in the community. This structure can be established as a resource to draw upon for multiple projects and activities that involve community engagement.
What is the mistake in problem solving?
A common mistake in problem solving is that alternatives are evaluated as they are proposed, so the first acceptable solution is chosen, even if it’s not the best fit.
What is the act of defining a problem?
Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution. The problem-solving process. Problem solving resources.
What is Louisville Metro's problem solving system?
Refreshing Louisville Metro’s Problem-Solving System ( Journal for Quality and Participation ) Organization-wide transformation can be tricky, especially when it comes to sustaining any progress made over time. In Louisville Metro, a government organization based in Kentucky, many strategies were used to enact and sustain meaningful transformation.
How to solve a problem?
Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes . The sections below help explain key problem-solving steps.
What is Sage advice?
One Good Idea: Some Sage Advice ( Quality Progress ) The person with the problem just wants it to go away quickly, and the problem-solvers also want to resolve it in as little time as possible because they have other responsibilities. Whatever the urgency, effective problem-solvers have the self-discipline to develop a complete description of the problem.
Why is it important to involve others in the implementation of a solution?
Involving others in the implementation is an effective way to gain buy-in and support and minimize resistance to subsequent changes.
Planning
Implementation — Formative and Process Evaluation
- Evaluation during a program’s implementation may examine whether the program is successfully recruiting and retaining its intended participants, using training materials that meet standards for accuracy and clarity, maintaining its projected timelines, coordinating efficiently with other ongoing programs and activities, and meeting applicable legal...
Completion — Summative, Outcome, and Impact Evaluation
- Following completion of the program, evaluation may examine its immediate outcomes or long-term impact or summarize its overall performance, including, for example, its efficiency and sustainability. A program’s outcome can be defined as “the state of the target population or the social conditions that a program is expected to have changed,” (Rossi et al., 2004, p. 204). For e…
Dissemination and Reporting
- To ensure that the dissemination and reporting of results to all appropriate audiences is accomplished in a comprehensive and systematic manner, one needs to develop a dissemination plan during the planning stage of the evaluation. This plan should include guidelines on who will present results, which audiences will receive the results, and who will be included as a coauthor …