Treatment FAQ

what is done to our water when going through treatment west palm beach

by Wilhelmine Kautzer Published 3 years ago Updated 2 years ago
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Our water treatment plant uses conventional filtration, lime softening, and then ultraviolet and chloramine disinfection to provide clean, safe drinking water to more than 120,000 customers including residents, businesses, and visitors in the City of West Palm Beach, Town of Palm Beach, and Town of South Palm Beach.

Does West Palm Beach have a water treatment plant?

Aug 19, 2021 · West Palm Beach is working proactively to test its water supply and improve the performance of its treatment processes, water quality expert John Potts told the Town Council at its recent meeting ...

Where does West Palm Beach get its water?

Jun 01, 2021 · West Palm Beach’s water treatment plant also provides water to Palm Beach and South Palm Beach. In total, West Palm Beach supplies water …

What happens to sanitary waste in West Palm Beach?

The City of West Palm Beach has activated emergency wells, added powder-activated carbon and increased chlorine-free levels in the treatment …

Will West Palm Beach drinking water make you sick?

Feb 16, 2022 · Water supply feasibility:Palm Beach OKs additional $100K for water study. Safe Water Dashboard:West Palm Beach creates dashboard to update customers on water quality tests. Water expert:West Palm ...

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Is it safe to drink the water in West Palm Beach Fl?

The Department of Health in Palm Beach County determined Friday that it is now safe for all residents to use tap water for drinking. Last week, the City of West Palm Beach notified the Department of Health that toxins were detected in the city's water treatment plant.Jun 4, 2021

How does Florida treat drinking water?

Water is pumped from the wells to the water treatment facility, where reverse osmosis membranes remove high concentration of salts and other contaminants. The water is then aerated, disinfected with sodium hypochlorite, fluoridated and transmitted into a common distribution system (see schematic below).

Why is West Palm Beach water yellow?

Paid Post. Social media is littered with people asking why the city's water is yellow. The answer is tannins — an organic material — in the region's underground water supply, officials said.Oct 4, 2019

What happened to the water in West Palm Beach Florida?

There are algae toxins in the City of West Palm Beach's water supply. Now, city leaders are scrambling to fix the problem and, at the same time, pass out thousands of bottles of water to the 120,000 customers who are affected. “We understand this as a concern of the public. We are on this 24/7,” said Mayor Keith James.May 31, 2021

What does Lavita Florida Water do?

Florida Water contains special properties that aid in reducing prickly heat, relieves itches and refreshes the mind.

Is Palm Coast water safe to drink?

The potable water serving the Palm Coast community meets all applicable Federal and State standards for drinking water and is perfectly safe to drink.

Is West Palm Beach still under a boil water notice?

WEST PALM BEACH, FLA (June 4, 2021) – Officials from the City of West Palm Beach, in conjunction with the Florida Department of Health, have lifted the Do Not Drink and Do Not Boil drinking water advisory for infants, young children under the age of six and other vulnerable populations in the City of West Palm Beach, ...Jun 4, 2021

Is West Palm Beach water blue?

Why We Recommend this Beach With its pristine blue waters, calm waves, and underwater reefs, this spot is the place to be for snorkeling—a thrilling activity included in the best things to do in West Palm Beach.Mar 16, 2021

Why does Florida water give me diarrhea?

The toxin cylindrospermopsin can cause an upset stomach, vomiting and diarrhea. Cylindrospermopsin, a toxin produced by cyanobacteria, was detected at high levels in the drinking water from the city of West Palm Beach's Water Treatment Plant on May 19.Jun 1, 2021

Where does West Palm Beach get its water?

The City of West Palm Beach gets its water from rainfall captured and stored in a part of the Everglades Ecosystem known as the Grassy Waters Preserve. This system feeds and sustains Lake Mangonia and Clear Lake. On occasion in past years, the City has been able to supplement its water supply from Lake Okeechobee.

Can Florida water Make You Sick?

The most common and widespread contaminants in Florida are bacteria, nitrates and lead. Other chemicals like ethylene dibromide (EDB), tetrachlorethylene (PCE) and temik have also been found in isolated areas. Contaminated drinking water can cause a number of diseases, and is sometimes fatal to vulnerable people.

What is the toxin in water in West Palm Beach?

City officials and firefighters handed out bottled water to residents recently at Gaines Park. Cylindrospermopsin, a toxin produced by cyanobacteria, was detected at high levels in the drinking water from the city of West Palm Beach’s Water Treatment Plant on May 19.

What are the toxins in water?

What toxins are in the water? The toxin cylindrospermopsin, which can cause an upset stomach, vomiting, diarrhea as well as liver and kidney damage, was detected in the water. Cylindrospermopsin is a toxin produced by a cyanobacterium, commonly referred to as blue-green algae.

What are the vulnerable populations?

Vulnerable populations, listed below, should use alternative sources of water for drinking , making infant formula, making ice and preparing food and beverages. The vulnerable populations are: As a precautionary measure, the elderly and other sensitive populations should not drink the tap water.

Is West Palm Beach on a health alert?

A health alert for vulnerable populations has been in place since late Friday and West Palm Beach continues to work on clearing the system of toxins caused by the cyanobacteria, also known as blue-green algae. Here's what we know about the situation.

Can you use tap water for washing hands?

Everyone may use the tap water for showering, bathing, washing hands, washing dishes, flushing toilets, cleaning and doing laundry. However, infants and young children under the age of six should be supervised while bathing and during other tap water-related activities to prevent accidental ingestion of water.

Is it safe to drink water while on dialysis?

The water advisory, which says the water is safe for washing dishes, clothes and showering, as well drinking if you are not in one of the vulnerable population categories.

How many water customers does West Palm Beach have?

People who receive their water from the city of West Palm Beach public utilities are affected. The city's public utilites department serves about 120,000 water customers.The elevated levels of the toxin were confirmed on May 19.

What is the phone number for West Palm Beach?

Residents with questions can call the city’s hotline at (561) 822-2222. Future updates will be shared on the city’s website and on the city’s primary social media platforms. Courtesy: City of West Palm Beach. This is a developing story and will be updated as more information becomes available.

When was West Palm Beach tested for toxins?

The elevated levels of the toxin were confirmed on May 19. The city of West Palm Beach public utilities then tested the water on May 24, May 25 and May 26 to make sure there were no "anomalies.". The results showing toxins in the water came back on Thursday.

Where is blue green algae found?

Blue-green algae was detected in the drinking water from the City of West Palm Beach’s Water Treatment Plant.

Is it safe to boil water in West Palm Beach?

Officials also warned residents not to boil the water as it can increase toxin levels. West Palm Beach water samples flown to Tallahassee for testing. The water is still safe for bathing and cleaning, according to a release. Mayor James says the drinking advisory will be lifted later this week.

Is there a surface water treatment plant in West Palm Beach?

According to the director of West Palm Beach Public Utilities Poonam Kalkat, no surface water treatment plant in the state has recorded high levels of this this contaminant before. "This is uncharted territory for not just the city, but also for the state," said Kalkat.

Who is the mayor of West Palm Beach?

During a press conference Saturday morning, Mayor Keith James addressed the city's concerns regarding informing residents sooner, but said he stands by his decision. West Palm Beach mayor responds to water advisory criticism.

What is the role of the administration in public utilities?

Administration provides oversight to the entire Public Utilities Department. The Director and Assistant Directors establish policies and procedures and oversees their implementation , working closely with the division managers ensuring the successful operation of the department. The administration staff supports the Director as well as all divisions of the department, maintain the website and serve as a liaison between all of Public Utilities divisions and Human Resources for personnel related issues.

Who is the ECR board?

The ECR is funded and governed by a board comprised of a representative member from each of the entities it serves. The ECR is licensed to function under specific guidelines by the State of Florida and the U.S. Environmental Protection Agency. The plant is operated by Florida licensed Wastewater Plant Operators.

What are the two main sources of water in the Everglades?

The two main sources are Lake Okeechobee and Grassy Waters Everglades Preserve. The advantage to traditional systems, according to city officials, is water replenishes itself naturally and parts of the Everglades are protected and maintained. With concerns over blue green algae during the summer, WPTV followed the city’s drinking water ...

How do city officials make sure the water is safe?

There are several ways how city officials make sure the water is safe. First, they take daily samples from different areas and test them in the lab.

What is the advantage of the Everglades?

The advantage to traditional systems, according to city officials, is water replenishes itself naturally and parts of the Everglades are protected and maintained. WEST PALM BEACH, Fla.-- West Palm Beach has a unique drinking water system compared to other municipalities because the city uses surface water.

Can you shut off water from Lake Okeechobee?

The water from Lake Okeechobee goes down the L-8 canal and its supply can be shut off at a control structure.

Does West Palm Beach have drinking water?

West Palm Beach has a unique drinking water system compared to other municipalities because the city uses surface water. The two main sources are Lake Okeechobee and Grassy Waters Everglades Preserve. The advantage to traditional systems, according to city officials, is water replenishes itself naturally and parts of the Everglades are protected ...

Does Escape close the window?

Escape will cancel and close the window. West Palm Beach has a unique drinking water system compared to other municipalities because the city uses surface water. The two main sources are Lake Okeechobee and Grassy Waters Everglades Preserve. The advantage to traditional systems, according to city officials, is water replenishes itself naturally ...

Your Utility Department Services: Safety & Convenience

Utility service, billing and payment options are available by phone and online to help customers by reducing the need to visit City Hall.

The City of West Palm Beach Department of Public Utilities reminds all customers nothing should be flushed down the toilet or any other kind of wastewater system but toilet paper and liquids

Flushable wipes don’t dissolve in water, cause clogs and damage wastewater systems costing taxpayers thousands of dollars. Recently, because of the Coronavirus and sheltering, people are more likely to be at home, and more likely to purchase and use toilet paper and flushable wipes.

Utilities Customer Service Office

Office Address: City Hall, 401 Clematis Street, Lobby 1st Floor, West Palm Beach FL 33401

Pay your Utility Bill in Person

City of West Palm Beach City Hall – 401 Clematis Street, Lobby (1st Floor) West Palm Beach, Fl 33401 Hours: Monday - Friday 7:30 am to 5:00 pm

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