A dental treatment coordinator presents the costs and details of the suggested dental plan to patients and works with them to confirm insurance coverage and payment plans. After patients have been examined, they leave the exam room and go into a separate room to discuss timelines and costs with a dental treatment coordinator.
What does a dental treatment coordinator do?
- New patients
- Recall patients with outstanding treatment
- Recall patients with newly diagnosed treatment
- Patients actively working on a treatment plan with the doc but haven’t accepted the complete treatment plan yet
- Consults (patients put on the schedule for a treatment presentation)
What are the job duties of a coordinator?
Williams will give coordinator duties a second try. He will do so with the green light from Eberflus to call the plays as the defensive-minded Eberflus takes on his first head coaching job. “I do believe that to be the head football coach and be ...
What does a treatment coordinator do?
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What is an orthodontic assistant job description?
- Knowledge and understanding of good oral hygiene
- Knowledge of various dental procedures and instruments
- Ability to perform basic dental procedures such as cleaning, X-rays and dental impressions
- Customer service skills
- Ability to perform office management tasks such as scheduling appointments, and ordering supplies
- Knowledge of dental technology
Dental Treatment Coordinator Training
As the liason between the patient and the dentist, a dental Treatment Coordinator is a high profile position. In this role, you work closely with the doctor to ensure that the patient understands the treatment itself and why it is needed.
THE TOP 6 DOCUMENTS FOR TREATMENT COORDINATORS
The role of Treatment Coordinator is patient facing and is tasked with the responsibility of attending patient consults and subsequently scheduling the patient’s prescribed treatment, and keeping clinical records accurate and well documented.
Implementing the role of the Treatment Coordinator
It is the doctor’s and hygienist’s responsibility to make the treatment plan and document it in the chart; however, after the treatment plan is entered into your patient’s chart, it then becomes your responsibility to manage it.
How Case Presentation Affects Your Practice
One of the major mistakes in clinical charting is the lack of documentation when giving the patient treatment options.
What is a treatment coordinator?
A treatment coordinator closes or assists in closing the treatment plans generated by the doctor. They take responsibility for the entire patient base and work toward having no patients with incomplete treatment plans.
Who is the supervisor of the treatment coordinator?
The office manager is the direct supervisor of the treatment coordinator, and should give the treatment coordinator targets of how many closes to achieve each day. If there aren’t enough patients in the office that day to present treatment to, the treatment coordinator needs to get on the phone and bring patients back in for consultations. Remember, their job is to take responsibility for the entire patient base – they are working to have every one of your patients completed on treatment.
What is the difference between a financial coordinator and a treatment coordinator?
With that said, here are the differences between a Financial Coordinator and a Treatment Coordinator: A Financial Coordinator is responsible for the administrative actions required to collect money.
How many charts does a case acceptance coordinator have?
A practice that has at least 1500 charts and about 50 new patients per month is certainly ready for a full-time treatment coordinator.
Can you hire an associate without a treatment coordinator?
I should also note here that it is almost never a good idea to hire an associate without also having a treatment coordinator. Why? Well, it’s rare to find an associate who can sell effectively. They are trained to diagnose and produce dentistry – and that is exactly what you should utilize them for. The associate can diagnose and then hand the patient over to somebody who is trained to sell: the treatment coordinator. Then the associate can move right on to seeing the next patient. Of course you would train your associate to communicate with patients, treatment plan and present treatment – but this takes time. And again, as you expand you can end up with the same scenario described earlier – where your associate has no time to sell. So, a treatment coordinator is critical even in this case.
What is a dental treatment coordinator?
A treatment coordinator is the face of the clinic. They are the person who helps patients understand their treatment plan and puts it into action. They are with patients from the time when the dentist is planning options to the time they are going over cost and insurance details.
What do you need to be a dental coordinator?
They need to translate the doctor’s treatment plan to the patient in a way that is clear and concise. They will need a calm and friendly disposition and, preferably, a background dentistry. However, their ability to market a dental clinic is the primary importance.
