Treatment FAQ

how to submit claim to medicare for medical treatment on cruise line

by Shana Ritchie Published 2 years ago Updated 2 years ago

If you get sick or require medical attention aboard the ship, the doctor will submit a claim to Medicare. If the doctor who treated you does not have an office in the United States, you will need to mail a claim form along with supporting documents to Medicare.

Print out the form and instructions that apply to your situation (like for services you got on a cruise ship or during other foreign travel). You can also call 1-800-MEDICARE (1-800- 633-4227). TTY users can call 1-877-486-2048.

Full Answer

Can I cruise with Medicare as primary insurance?

You CAN cruise with Medicare as primary, as long as you have proper secondary lined up to pay. Many perfectly-good trip insurance policies are secondary coverage, and all they need to pay is a letter from Medicare saying that they won't pay. Medicare has a special procedure to generate this letter in order to expedite the claim denial.

Can I get medical care on a cruise ship?

The doctor is allowed under certain laws to provide medical services on the cruise ship. The ship is in a U.S. port or no more than 6 hours away from a U.S. port when you get the services, regardless of whether it’s an emergency. Areas within red are U.S. waters. In most cases, Medicare will only cover treatment within those borders.

Will Medicare pay for a cruise with John Niland?

John Niland suffered a sudden cardiac arrest and died. And the new widow learned an important lesson: Never take a cruise with Medicare and rely on it as your primary insurance.

How do I find travel insurance for my next cruise?

Find travel insurance for your next cruise. Don’t panic. First, visit the ship’s medical center.

Can I submit a claim directly to Medicare?

If you have Original Medicare and a participating provider refuses to submit a claim, you can file a complaint with 1-800-MEDICARE. Regardless of whether or not the provider is required to file claims, you can submit the healthcare claims yourself.

Where do I send Medicare claims?

Medicare All state claim address and phone number list, if any modification please comment it....Medicare claim address, phone numbers, payor id – revised list.StateArizonaIVR #1-877-908-8431Claim mailing addressMedicare Part B P.O. Box 6704 Fargo, ND 58108-6704Appeal addressMedicare Part B PO Box 6704 Fargo, ND 58108-6704Online resourcewww.noridianmedicare.com22 more columns

How do I get reimbursed for Medicare payments?

How do you file a Medicare reimbursement claim?Once you see the outstanding claims, first call the service provider to ask them to file the claim. ... Go to Medicare.gov and download the Patient Request of Medical Payment form CMS-1490-S.Fill out the form by carefully following the instructions provided.More items...

Does Medicare cover travel expenses for medical appointments?

Medicare does not cover transportation to doctor visits. Some Medicare Advantage Plans may offer transportation to approved facilities as an extra benefit with certain restrictions. For instance, you need to obtain prior authorization for a limited number of one-way trips within your service area over a year.

How do I write to Medicare?

If you're enrolled in Medicaid, contact your State or local Medicaid office....If you want Medicare information in an accessible format, you can:Call 1-800-MEDICARE (1-800-633-4227). ... Email us at [email protected] us a fax at 1-844-530-3676.More items...•

What form is used to send claims to Medicare?

CMS-1500 claim formThe CMS-1500 claim form is used to submit non-institutional claims for health care services provided by physicians, other providers and suppliers to Medicare.

Does Medicare reimburse for travel expenses?

Does Medicare Cover Travel Expenses? Generally, Medicare doesn't cover any type of travel expenses, even if they're necessary to receive medical care. Gasoline, airfare, bus fare and other expenses are your responsibility, as are the costs of food and accommodations.

How much is Medicare reimbursement?

The rate at which Medicare reimburses health care providers is generally less than the amount billed or the amount that a private insurance company might pay. According to the Centers for Medicare & Medicaid Services (CMS), Medicare's reimbursement rate on average is roughly 80 percent of the total bill.

How long does Medicare reimbursement take?

Medicare takes approximately 30 days to process each claim. Medicare pays Part A claims (inpatient hospital care, inpatient skilled nursing facility care, skilled home health care and hospice care) directly to the facility or agency that provides the care.

Does Medicare cover all health care expenses?

En español | Medicare covers some but not all of your health care costs. Depending on which plan you choose, you may have to share in the cost of your care by paying premiums, deductibles, copayments and coinsurance. The amount of some of these payments can change from year to year.

Is ambulance covered by Medicare?

Medicare Part B covers emergency ambulance services and, in limited cases, non-emergency ambulance services. Medicare considers an emergency to be any situation when your health is in serious danger and you cannot be transported safely by other means.

Does Medicare cover transportation to dialysis?

In most cases, Medicare doesn't pay for transportation to dialysis facilities. Learn more about medically necessary ambulance transportation to a dialysis facility. Important: You need Medicare Part B (and must pay the Part B premium) to get full ESRD benefits under Medicare, including outpatient and home dialysis.

Does Medicare cover Puerto Rico?

American Samoa. The U.S. Virgin Islands. The Mariana Islands. 3. There may be situations when emergency care can be covered in a foreign hospital. In most situations, Medicare will not provide any coverage for emergency care that is received outside of the of the U.S. or a U.S. territory.

Does Medicare cover medical expenses on a cruise?

Did you know that your Medicare insurance won’t typically cover routine health care you receive outside of the United States? This could have a potentially costly impact if you go on a cruise and need medical care while you’re on your trip.

Does Medicare cover cruises?

Medicare may cover medically necessary care on a cruise ship. Medicare Part A and Part B (known together as Original Medicare) may provide coverage for care that is received on a cruise ship if each of the following conditions apply: The care is medically necessary.

Does Medicare cover travel abroad?

5. Some Medicare Advantage plans may provide coverage during foreign travel. Some Medicare Advantage (Medicare Part C) plans may provide coverage for emergency care received during foreign travel . If you have such a plan, contact your plan carrier to see if you might be eligible for coverage during your cruise.

Can a doctor on a cruise ship use Medicare?

The doctor rendering the care is legally allowed to provide medical services aboard a cruise ship. 2. Medicare may be used in more places than you think. Medicare is not restricted to only the 50 U.S. states and the District of Columbia. It is also available in U.S. Territories.

Does Medicare cover foreign hospital visits?

If you are in the U.S. or a U.S. territory when an emergency occurs and the foreign hospital is closer than the nearest U.S. hospital that can treat the injury or illness, Medicare will provide coverage for the care received at the foreign hospital.

How far away from a port does a ship have to be from a medical facility?

When the healthcare service is provided, the ship must be either docked in a U.S. port or no greater than six hours away from a U.S. port. This stands whether or not the care is of an emergency nature. People whose lifestyle includes travel may gravitate toward Medicare Supplement, or Medigap, policies.

How much does Medicare cover for foreign travel?

The 2019 deductible is currently $250. After the deductible is met, the plan pays 80% ...

What is a Medigap plan?

Medigap, the term for supplemental plans that enhance Original Medicare coverage, addresses the need for foreign travel care in six of the ten current supplement plans. Effective January 1, 2020, this will be pared down to four of eight plans. At that point, Plans C and F will phase out. The remaining plans that cover travel will be D, G, ...

Can you get sick on a cruise?

Illness on Cruises. Medical needs on cruises have been a focus of attention due to reports of illness on board that impact a massive number of passengers. Bacteria can spread quickly in this shared space. Along with checking your Medicare benefits, be prepared with ways to protect yourself from falling ill.

Do you wash your stair railings on a cruise?

But on a cruise, remember to wash even after touching stair railings. Some people do not wish to be driven to a policy based solely on travel coverage. There are companies that sell travel insurance that includes medical care and evacuation coverage.

Can you get Medicare benefits while traveling?

Though Medicare Advantage plans offer Medicare benefits beyond the traditional program, care while traveling out of the country is not typically part of the offering. There are a few exceptions to the U.S boundary rule. Medicare recipients on a cruise may be covered for medically necessary services if the physician is permitted under specific laws ...

Time Frames To Submit A Claim

Please note the following time frames for submitting Medicare Advantage or commercial claims:

When Should I Be Filing A Claim For Myself

Another specific and unusual circumstance in which you may need to file a Medicare claim on your own is if your medical provider has not filed the claim within the appropriate timeline. Medicare claims are expected to be filed within 12 months of the original date of service.

How To Get Reimbursed From Medicare

To get reimbursement, you must send in a completed claim form and an itemized bill that supports your claim. It includes detailed instructions for submitting your request. You can fill it out on your computer and print it out. You can print it and fill it out by hand.

Obtain An Itemized Bill For Your Medical Treatment

Your itemized bill or bills for medical treatment proves your claims validity. Make sure your itemized bill contains the following information to ensure your claim is processed smoothly:

Billing Guidelines For Submitting A Roster Bill On A Paper Claim

Healthcare providers should follow the billing guidelines below when submitting roster bills to Humana:

Before You Submit A Claim

Payment of claims for MNT provided in the outpatient environment is dependent on several factors, including an individual’s benefits for MNT for their condition or reason , approved settings, and the network status of the RDN with the client/patient’s payer.

How To: Submit Claims To Priority Health

We accept claims from out-of-state providers by mail or electronically. Paper claims should be mailed to: Priority Health Claims, P.O. Box 232, Grand Rapids, MI 49501. Electronic claims set up and payer ID information is available here.

What happens if you fall ill on a cruise?

If you fall ill — or worse — during your cruise, in most cases you are on the financial hook for all medical treatment. And make no mistake, medical treatment onboard a cruise is quite expensive. Take, for example, the recent article that our publisher Christopher Elliott wrote about Murray Cohen.

How to get a denial letter from Medicare?

Basically, you file the standard Medicare "manual" claim form, and include a note that you are seeking a denial letter for out-of-country care.

Did the Nilands have travel insurance?

The Nilands had no travel insurance. And the couple had taken the cruise with Medicare as their primary medical insurance coverage. Assuming that Medicare would cover all the bills, she submitted a claim for reimbursement. That’s where Niland hit a giant roadblock.

Did Maureen Niland have medical insurance?

When Maureen Niland and her husband booked their recent Holland America cruise, their thoughts were on new adventures — not medical insurance. But tragedy struck just hours after the ship left the port in Ft. Lauderdale. John Niland suffered a sudden cardiac arrest and died. And the new widow learned an important lesson: Never take a cruise ...

Does Medicare cover cruises?

There are limited circumstances that will allow for Medicare coverage on a cruise. Medicare may cover medically necessary health care services you get on a cruise ship in these situations: The doctor is allowed under certain laws to provide medical services on the cruise ship.

Did Niland abandon Medicare?

Niland was more than happy to abandon her fight with Medicare and close this sad chapter of her life.

Did Niland's Medicare cover her husband's treatment?

She had also filed a claim with her secondary insurance company. And, although that company initially told her it would not cover her husband’s treatment, it did.

What is Medicare Supplement?

Medicare supplement policies are identified by letters (A,F, etc) which define their benefits. They are identical across all providers except in cost. SOME cover out of country medical benefits, but many do not. Be very careful!

What is the 6 hour rule for Medicare?

The "6 hour rule" is a mystery to many Medicare claims processors :). I went through this rule in another post so will not do it again. But interpretation of the 6 hour rule is tricky and seldom honored unless one can really document the situation (hard to do after a cruise). And then you might get a claims processor who will not accept the non-Medicare forms (and codes) given by the ship, the issue of a physician not licensed in the USA, etc. It is so darn complicated and our government does not normally make claims easy.

Is 50k better than cruises?

The 50K is sure better then the cruise line policies although we prefer policies with at least $100k med. The Trip Evacuation issue has become a real con...that is used by darn near all the companies. The reality is that its almost impossible for a company to spend over $50K on any med evac (even a chartered private medical evac jet costs less). So most companies are now marketing real high numbers (ours has $500k), but not providing the very high medical limits.

What happens if you get sick on a ship?

If you get sick or require medical attention aboard the ship, the doctor will submit a claim to Medicare. If the doctor who treated you does not have an office in the United States, you will need to mail a claim form along with supporting documents to Medicare.

Does Medigap cover you while away from home?

Medigap insurance may also provide coverage for you while you are away from home .

How to get medical care on a cruise?

Don’t panic. First, visit the ship’s medical center. All major cruise lines have onboard medical facilities staffed by experienced, credentialed doctors and nurses. 1 While the equipment and services available may vary, cruise medical centers generally are able to perform minor surgeries, prescribe medications and stabilize patients who have more serious medical conditions.

What happens if you are treated on a plane?

If your medical condition can be treated on board, the doctor will administer treatment and/or medication. You may return to your cabin or be kept under observation.

Can you rejoin a cruise ship if you don't have travel insurance?

While the ship won’t wait for you, it’s possible you may be able to rejoin your cruise once you’ve been treated on shore. Be aware that if you don’t have travel insurance with emergency medical benefits, you may have to pay out of pocket for your care in a hospital overseas.

Does Allianz cover evacuation?

When you have travel insurance with emergency medical transportation benefits, Allianz Global Assistance can arrange and pay for your evacuation if you suffer a covered illness or injury while on your trip and we determine that the local medical facilities are unable to provide appropriate medical treatment. No matter how far you may be from shore, we’ll do our best to help!

Can you return to the ship after being treated at a hospital?

If your medical condition requires treatment at a hospital, the doctor will work with the ship’s captain and/or your Allianz Global Assistance case manager to decide what to do. The ship may continue on its course and drop you off at a hospital at the next scheduled port of call. Or, in some instances, the ship may change course to reach port sooner. While the ship won’t wait for you, it’s possible you may be able to rejoin your cruise once you’ve been treated on shore.

Do cruise ships accept medical insurance?

Sometimes, cruise passengers hesitate to visit the shipboard doctor because of the cost. Don’t expect the medical center to accept your U.S. health insurance; typically, the cost of any services and/or medication you receive will be billed to your room.

Can you file a claim for a cruise?

One last thing: Once you’ve returned home safely from your cruise, remember to file a claim. You may be able to file a claim to be reimbursed for covered emergency medical expenses, as well as the costs for the unused part of your cruise, if you had to cut it short because of a covered medical emergency.

Billthekid

On our Alaska Cruise on HAL in July I needed to go to the Medial Center one day and a follow-up the next day. I am on Medicare Part B and my secondary insurance covers me for medical overseas. Upon return I submitted my claim to my secondary insurance since I knew Medicare would not reimburse the claim.

Shmoo here

On our Alaska Cruise on HAL in July I needed to go to the Medial Center one day and a follow-up the next day. I am on Medicare Part B and my secondary insurance covers me for medical overseas. Upon return I submitted my claim to my secondary insurance since I knew Medicare would not reimburse the claim.

mamaofami

I don't understand, Last I checked, Alaska was a state within the US and medicare covers you in the US. Is this because you visited the ship's doctor and not one practicing in Alaska?

Shmoo here

I don't understand, Last I checked, Alaska was a state within the US and medicare covers you in the US. Is this because you visited the ship's doctor and not one practicing in Alaska?

mamaofami

Onboard a ship, you are considered "out of the country". Any doctor visits while in port (off the ship), a US port, would be covered by Medicare.

RuthC

Medicare has some obscure rules concerning coverage at sea off Alaska, and while transiting to/from Alaska and the contiguous 48 through Canada. It is always best to submit to Medicare first, let them make the decision, then file a claim with your Medicare supplement.

Billthekid

Onboard a ship, you are considered "out of the country". Any doctor visits while in port (off the ship), a US port, would be covered by Medicare.

When Do I Need to File A Claim?

  • You should only need to file a claim in very rare cases
    Medicare claims must be filed no later than 12 months (or 1 full calendar year) after the date when the services were provided. If a claim isn't filed within this time limit, Medicare can't pay its share. For example, if you see your doctor on March 22, 2019, your doctor must file the Medicar…
  • If your claims aren't being filed in a timely way:
    1. Contact your doctor or supplier, and ask them to file a claim. 2. If they don't file a claim, call us at 1-800-MEDICARE (1-800-633-4227). TTY: 1-877-486-2048. Ask for the exact time limit for filing a Medicare claim for the service or supply you got. If it's close to the end of the time limit and yo…
See more on medicare.gov

How Do I File A Claim?

  • Fill out the claim form, called the Patient Request for Medical Payment form (CMS-1490S) [PDF, 52KB). You can also fill out the CMS-1490S claim form in Spanish.
See more on medicare.gov

What Do I Submit with The Claim?

  • Follow the instructions for the type of claim you're filing (listed above under "How do I file a claim?"). Generally, you’ll need to submit these items: 1. The completed claim form (Patient Request for Medical Payment form (CMS-1490S) [PDF, 52KB]) 2. The itemized bill from your doctor, supplier, or other health care provider 3. A letter explaining ...
See more on medicare.gov

Where Do I Send The Claim?

  • The address for where to send your claim can be found in 2 places: 1. On the second page of the instructions for the type of claim you’re filing (listed above under "How do I file a claim?"). 2. On your "Medicare Summary Notice" (MSN). You can also log into your Medicare accountto sign up to get your MSNs electronically and view or download them anytime. You need to fill out an "Author…
See more on medicare.gov

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