Treatment FAQ

how to introduce feedback informed treatment

by Miss Alana Klocko Sr. Published 2 years ago Updated 1 year ago
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Feedback Informed Treatment • “ FIT is a meta-theoretical approach. Where traditionally counselors are guided by a particular treatment model or theoretical orientation, FIT is guided by outcome and alliance feedback provided by clients. As such, FIT may be applied across therapeutic modalities, disciplines, and service settings.”

Full Answer

What is feedback-informed treatment (fit)?

Through feedback-informed treatment (FIT), clinicians gather real-time input from clients using structured yet flexible measures that identify what is and is not working in therapy and how to better meet clients' needs. This book coalesces expert insights from practitioners who have successfully integrated FIT in their own work.

What is formal feedback in counseling?

Formal client feedback Collecting feedback from the client emphasizes counseling tenets related to understanding clients’ subjective experiences, cultivating a quality relationship, supporting clients’ abilities to choose their goals and how to meet them, and working in service of a positive outcome for clients.

What is included in the feedback-informed clinical work manual?

A short quiz, Frequently Asked Questions (FAQ), and a list of references are also included in this manual. The basics of Feedback-Informed Clinical Work

Why integrate client feedback into counseling services?

Furthermore, integrating client feedback into counseling services can help counselors check their assumptions, increase counseling’s effectiveness and privilege the client’s voice.

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How do you ask for feedback in therapy?

Say this, “You know as it's hard to give someone feedback, I just want you to know that even if you think it's a small or minor issue, please, I would love to hear about it.” Cite examples: “You know, I once had a client who told me that I was too careful with her, and she wanted me to just be blatant with her.

Is feedback informed treatment evidence based?

Feedback-informed treatment (FIT) is an evidence-based practice recognized by SAMSHA where clinicians gather real-time input from clients using structured measures to identify what is and is not working in therapy and then adjust to better meet client's needs.

Who created feedback informed treatment?

In the late '90s, a group of researchers, including Scott Miller and Barry Duncan, aimed to create several measures that were short enough for therapists to actually use during sessions and comprehensive enough to provide information on how a client was doing and how the therapist was doing in helping them.

Can feedback informed treatment be used for crisis interventions?

Formalising feedback may disturb the process of subtly balancing between sharing responsibilities for the content of treatment and taking responsibility for the form of the treatment process, which is part of the art of crisis intervention [10].

Why is feedback informed treatment important?

It can be especially important where patients are more likely to end therapy early, as it may help them remain in treatment through more informed practitioner delivery of mental health solutions. Some of the advantages of feedback in therapy include: Improved retention rates in therapy[4] Fewer no-shows at appointments.

What is feedback informed treatment Scott Miller?

July 2021) Feedback Informed Treatment (FIT) is an empirically supported, pantheoretical approach for evaluating and improving the quality and effectiveness of behavioral health services, originally developed by psychologist Scott D. Miller.

How do you score SRS ORS?

Discussing the ORS/CORS Results Scoring is done in front of the client using a centimeter ruler. Each of the four visual analogue scales is 10cm, so the score for each of the four visual analogue scales is the measurement length on the ruler (e.g. 3.3cm = score of 3.3) with 10 being the highest score for each scale.

What is interactive feedback in therapy?

Interactive therapy is a treatment method typically used with children. The session generally involves interaction with the therapist during which the child can play out internal conflicts and distress regarding a variety of problems.

What is a feedback session psychology?

5:2315:39Chapter 1 -- The Importance of the Feedback Session - YouTubeYouTubeStart of suggested clipEnd of suggested clipReally right from the very start of an evaluation whether that's reviewing a chart or greeting aMoreReally right from the very start of an evaluation whether that's reviewing a chart or greeting a family finding out what their goals are what questions they want answered in the evaluation.

Does interpersonal therapy work?

Studies suggest that a course of interpersonal therapy can be at least as effective as short-term treatment with antidepressants. Originally interpersonal therapy was developed to help adults with depression, but it has also been shown to be effective in treating depression in adolescents and children.

What is exposure therapy based on?

Exposure therapy is a technique used by therapists to help people overcome fears and anxieties by breaking the pattern of fear and avoidance. It works by exposing you to a stimulus that causes fear in a safe environment. For example, a person with social anxiety may avoid going to crowded areas or parties.

What is the Session Rating Scale?

The Session Rating Scale (SRS) is a simple, four-item visual analogue scale designed to assess key dimensions of effective therapeutic relationships.

What is formal feedback in counseling?

Introducing formal feedback in counseling sessions. With most any intervention, process or method in counseling, simply going through the motions doesn’t translate into effective, competent practice. The same applies to the use of the ORS and SRS.

Why is feedback important in counseling?

Collecting feedback from the client emphasizes counseling tenets related to understanding clients’ subjective experiences, cultivating a quality relationship, supporting clients’ abilities to choose their goals and how to meet them, and working in service of a positive outcome for clients. In counseling practice, counselors typically evaluate these important factors informally, but this is an area in which counselors — and clients — can benefit from formal feedback. Indeed, numerous studies have found that counselors, despite their confidence that they accurately appraise the strength of the alliance and client progress, are poor at gauging these elements when using clinical judgment alone.

What is the culture of feedback?

Creating a culture of feedback with clients essentially means that counselors are very receptive to feedback and will use this feedback to guide and adapt services. Soliciting feedback effectively requires that counselors clearly explain the ORS and the SRS as well as the purpose of these two tools.

What is the goal of a counselor's SRS?

In essence, the counselor’s goal with the SRS is to strive hard to encourage clients to share even small things that were not to their satisfaction about the session. Indeed, research findings on top-performing counselors (that is, counselors whose outcomes are significantly greater than those of the average counselor) indicate that they typically receive lower SRS scores in the early stages of treatment. These counselors are very adept at getting clients to share feedback about elements of the alliance that are weak. In fact, when counselors receive consistently high SRS scores from clients, it is often an indication that they have not adequately created a climate in which clients feel comfortable providing truthful feedback.

What happens after a client completes the SRS?

After the client completes the SRS, the counselor inquires about and attends to scores in any domains that are lower. The counselor needs to maintain a stance that communicates not just openness to feedback but also that the counselor will attempt to incorporate the client’s feedback to guide treatment.

What is formal feedback?

The term formal in this case refers to using validated tools for eliciting client feedback about their perception of the alliance and outcome. We acknowledge that the notion of using a form to obtain client feedback can create resistance among counselors. The method might sound reductionistic to some clinicians, or they might regard it as having the potential to trivialize the alliance by assigning a number value to it.

Is Fit a pan-theoretical approach?

FIT is pan-theoretical and can be used in conjunction with any treatment approach.

What is Feedback-Informed Treatment?

Feedback-informed Treatment (FIT) is based on the idea that feedback from therapy clients can be used to improve their treatment.

Why is Feedback in Therapy Important?

Using feedback to inform therapy can have important advantages regardless of a practitioners treatment approach or theoretical orientation.

How To Use Feedback As An Intervention

Feedback-informed treatment involves a little more than asking patients for their views, as it requires routine inquiry so that practitioners can adjust their treatments throughout the therapy process.

Asking & Giving Feedback To Clients: 5 Strategies

Asking for feedback may not come naturally at first, but with practice it will become central to how you deliver FIT.

Most Effective Software and App To Use

When you’re comfortable with the idea of using regular client feedback to inform your practice, there are many ways Quenza can help you implement your strategy.

Feedback Questionnaires & Forms: 3 Examples

The following forms are great examples of other feedback-informed therapy tools:

Final Thoughts

Giving and receiving constructive feedback is a critical skill for therapists, but harnessing it to improve your practice – and your patients’ outcomes – is even more powerful.

What is the future of effective practice?

The future of effective practice is revealed in this treasure trove of information (from theory to application) on innovative methods for enhancing psychotherapy outcomes by tracking their mental health functioning over the course of psychotherapy.

What is FIT in therapy?

Through feedback-informed treatment (FIT), clinicians gather real-time input from clients using structured yet flexible measures that identify what is and is not working in therapy and how to better meet clients' needs.

What is the conclusion chapter of Fit?

The concluding chapter ties together the book's overarching themes with friendly, practical advice about using FIT to bolster professional development and improve one's clinical abilities.

Who is the coeditor of the NEARI News?

Mr. Prescott is also coeditor of the NEARI News, which is read by thousands of professionals each month.

Who is the coauthor of the ICCE Fit manual?

Ms. Maeschalck also helped to develop the ICCE FIT Core Competencies, is coauthor of three of the six ICCE FIT manuals, and has written several articles about FIT.

Is feedback informed treatment in clinical practice well written?

Feedback-Informed Treatment in Clinical Practice is well written, is well edited, and has a clear agenda: to encourage readers to embark upon the journey of excellence to improve their performance, although the journey can be both hazardous and threatening to the identity of the therapist...This agenda is, however, important and innovative in psychotherapy, which makes the book relevant to any mental health practitioner, psychotherapy researcher, and student in this field.

What is feedback informed treatment?

Feedback-Informed Treatment is a pantheoretical approach for evaluating and improving the quality and effectiveness of behavioral health services. It involves routinely and formally soliciting feedback from consumers regarding the therapeutic alliance and outcome of care and using the resulting information to inform and tailor service delivery. Feedback-Informed Treatment (FIT), as described and detailed in the ICCE manuals, is not only consistent with but also operationalizes the American Psychological Association’s (APA) definition of evidence-based practice. To wit, FIT involves “the integration of the best available research…and monitoring of patient progress (and of changes in the patient’s circumstances – e.g., job loss, major illness) that may suggest the need to adjust the treatment…(e.g., problems in the therapeutic relationship or in the implementation of the goals of the treatment)” (APA Task Force on Evidence-Based Practice, 2006, pp. 273, 276-277).

When talking with clients who score above the clinical cutoff, it is always important to be mindful of the risk for?

When talking with clients who score above the clinical cutoff, it is always important to be mindful of the risk for deterioration. To prevent deterioration here are a couple of tips for responding to scores above the clinical cutoff.

How does the Session Rating Scale work?

The way the therapist introduces the Session Rating Scale plays a major role in the quality of feedback obtained and in the strength of the therapeutic alliance per se. Like the ORS, the SRS is designed not only to measure but to positively impact what it measures through our careful use of the information it provides. The SRS is administered just before the end of each session, and it is important to frame the SRS by emphasizing the importance of the relationship in successful treatment and encouraging negative feedback. Many clinicians wonder about clients who may for cultural reasons find it dicult to give any kind of critical feedback to a professional whom they perceive to be in a position of authority. These clinicians often suggest that clients can feel uncomfortable and pressured by an invitation to provide critical feedback to somebody with whom they feel especially humble. A way to address this can be to frame the SRS introduction in a positive light. Instead of the client feeling they are being asked “What was wrong with the service I received?” the therapist can ask, “What could have made this service even more helpful to you?” This process can be described as a standard way of doing clinical work, making it easier for the client to offer his or her feelings, by framing the feedback as critical for us to ensure that we do our job well.

What is FIT in ICCE?

The ICCE Manuals on Feedback-Informed Treatment (FIT) consist of a series of six guides covering the most important information for practitioners and agencies implementing FIT as part of routine care. The goal for the series is to provide practitioners with a thorough grounding in the knowledge and skills associated with outstanding clinical performance, also known as the ICCE Core Competencies. ICCE practitioners are proficient in the following four areas:

Why did Sarah seek counseling?

Sarah has sought counseling to decide whether or not she is going to stay in her marriage. She mentioned in the first session a period in her childhood when, due to her parents separating, she spent four years being cared for by an uncle and aunt and was separated from siblings. In session 4, the therapist refers back to this and spends about half the session questioning the client about this phase of her life. Sarah says she was well cared for and felt nurtured during this time; and although she missed her brothers and sisters, she feels now that it has made her value them more and they are now very close.

How to administer ORS?

The ORS is administered at the beginning of the session. The scale asks consumers of therapeutic services to think back over the prior week (or since the last visit) and place a hash mark (or “x”) on four different lines, each representing a different area of functioning (e.g., individual, interpersonal, social, and overall well-being). The ORS is used at every session (or once a week – at the first clinical contact of the week – if the treatment is more intensive than weekly, or in residential settings). Typically the scale is completed in the presence of the therapist. In order to get the most accurate baseline score (also called the intake score) you should administer the ORS as soon as the client has a clear understanding of the ORS so that he or she can connect his or her experiences in the last week (and very likely their reasons for treatment) with the scale items. It is important that the clinician explains clearly to the client that the score must be an average of the last week (or the time that has passed since the last session) since it is often tempting to score the scale to reflect how he or she is feeling “here and now.” Getting a score that represents an average of the last week is critical in terms of getting a valid baseline or intake score. It is important to make sure that the client feels that the score is a good representation of his or her experience and sense of functioning, to ensure that the client feels that the ORS accurately tracks and connects with his or her experience. If the client experiences the score to be disconnected from his or her own sense of functioning, let the client review the ORS and rescore it to make sure the score accurately reflects his or her sense of well-being on all four items. The following is one example of how to introduce the ORS to your clients. Please use the example to inspire you to find your own words when introducing the scales to your clients.

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Fit’S History

  • The origins of FIT trace back to the 1980s and ’90s, when several researchers began tracking therapist effectiveness. However, these researchers mostly worked independently in university settings and administered lengthy instruments that contained upwards of 90 questions, accordi…
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What The Research Shows

  • Earlier work by pioneer researcher Michael Lambert and colleagues at university counseling centers found that giving therapists feedback on their clients’ wellbeing had a huge impact on their improvement. Feedback was especially critical for clients who weren’t getting better, since this group tends to leave therapy early (Lambert, Harmon, Slade, Whipple & HawkinsTrusted Sou…
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Fit in Practice

  • Therapists are often amazed at how two simple and short scales change the therapy process, Seidel said. They receive a “whole other level of information,” which only helps their clients get better, and they don’t have to change the type of therapy they conduct. Even using the feedback measures during the first session yields valuable results. Take Seidel’s initial session with a mal…
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What Clients Can Do

  • Unfortunately, while there’s a community of therapists who use FIT (Miller founded what is now a large international group called the International Center for Clinical Excellence), it hasn’t caught on with the majority of clinicians. The reason? Seidel said that it differs by therapy setting. In mental health agencies, the staff is already swamped with caseloads and paperwork. Not only do they f…
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