Treatment FAQ

how to get va emergency medical treatment when you live miles away

by Grant Schaden Published 2 years ago Updated 2 years ago
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In order to help VA ensure you receive consistent care while you are traveling or if you relocate, we ask that you notify your local VA Patient Aligned Care Team (PACT), preferably 4 to 6 weeks prior to departure, or as soon as you are aware.

Full Answer

Can I travel to the closest VA medical facility?

You face an unusual or excessive burden in traveling to the closest VA medical facility based on a geographic challenge, environmental factor, medical condition, or other specific clinical decisions. Staff at your local VA medical facility will work with you to determine if you are eligible for any of these reasons.

What to do if a veteran has a medical emergency?

If a Veteran believes his or her life or health is in danger, call 911 or report to the nearest emergency department right away. Veterans do not need to check with VA before calling for an ambulance or going to an emergency department. During a medical emergency, VA encourages all Veterans to seek immediate medical attention without delay.

Can a veteran go to the emergency room without a VA?

Veterans do not need to check with VA before calling for an ambulance or going to an emergency department. During a medical emergency, VA encourages all Veterans to seek immediate medical attention without delay. It is, however, important to promptly notify VA within 72 hours of presenting to the emergency room.

What is the 40 Mile Rule for VA medical appointments?

VA Changes 40-Miles Rule For Private Medical Care Veterans may go outside the VA for private medical care if they had to wait more than 30 days for an appointment or live more than 40 miles from a VA facility. The location rule has been updated.

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Will the VA pay for outside treatment?

VA will also help resolve billing issues with the community provider. VA can pay for emergency medical care outside the United States if the emergency is related to your service-connected condition. More information can be found through the Foreign Medical Program (FMP) resources listed below.

What does the VA consider an emergency?

During a medical emergency, Veterans should immediately seek care at the nearest medical facility. A medical emergency is an injury, illness or symptom so severe that without immediate treatment, you believe your life or health is in danger.

Does VA disability change depending on where you live?

While your VA disability rating doesn't change from state to state, the benefits you may receive at the state level can change!

What is a VA hardship?

What is VA financial hardship? “Financial hardship” for purposes of requesting expediting of your VA disability claim means that you, the veteran, are unable to earn enough income to pay essential expenses such as housing payments or medical expenses relating to your disability.

Will the VA pay for ambulance?

VA Payments for Emergency Transportation VA can pay for emergency transportation provided by a community provider for a Veteran's service-connected condition and nonservice-connected condition, but there are specific requirements that must be met before VA can reimburse these costs*.

Can the VA refuse to treat a veteran?

You can agree to or refuse any treatment. You will be told what is likely to happen to you if you refuse a treatment. Refusing a treatment will not affect your rights to future care but you take responsibility for the impact this decision may have on your health.

What is the VA 5 year rule?

The VA disability rating 5-year rule states that the U.S. Department of Veterans Affairs (VA) cannot reduce a veteran's disability rating if it has been in place for five years or more unless the condition shows sustained improvement over time. In this situation, the veteran's rating is considered a stabilized rating.

What state is best for disabled veterans?

List of the 5 Best States for Disabled VeteransTexas.Florida.Alaska.Nevada.Illinois.

What state has the best VA care?

Overall, South Dakota ranks highest as the best state for veterans to live and work this year, according to SmartAsset. Wyoming, North Dakota, West Virginia and Maine round out the top five.

Can I get a cash advance on my VA disability?

Fortunately, cash advances for Veterans may be an option for those who have served and are currently in need of quick financial assistance. Even those with bad credit may be able to find funding. A bad credit score or lack of credit history can make it difficult to receive traditional lenders' funding.

How long does an expedited VA claim take?

VA agrees to review and provide decisions on CARs within 30-calendar days of receipt. This process replaces the previous 48-hour review period allowing VSOs to review draft decisions prior to final issuance. VSOs add value to the claims process, allowing VA to quickly correct errors.

What qualifies as a financial hardship?

You are in financial hardship if you have difficulty paying your bills and repayments on your loans and debts when they are due. Under credit law you have rights when you are in financial hardship .

What to do if you believe your life is in danger?

If you believe your life or health is in danger, call 911 or go to the nearest emergency department (ED) right away.

Can you be denied for VA emergency care?

A claim for emergency care will never be denied based solely on VA not receiving notification prior to seeking care. In general, VA can pay for emergency medical care at a local ER for a Veteran’s service-connected condition, or if the care is related to a Veteran’s service-connected condition.

Do veterans have to seek medical care?

Eligibility requirements notwithstanding, Veterans should always seek care at the nearest medical facility during a medical emergency, ...

How long does it take to notify the VA of an emergency?

It is, however, important to promptly notify VA within 72 hours of presenting to the emergency room. Veterans, their representatives, and in-network community providers should report instances of a Veteran presenting to a community emergency room to VA within 72 hours of the start of emergent care.

Why do you need to notify the VA of an emergency?

The primary purpose of notifying VA of a Veteran in need of emergency treatment presenting to a community provider is to ensure proper care coordination. Notifying VA also allows covered Veterans to have their emergent treatment authorized by VA under Title 38 Code of Federal Regulation (CFR) §17.4020 (c).

What to do if a veteran is in danger?

If a Veteran believes his or her life or health is in danger, call 911 or report to the nearest emergency department right away.

What is in network status VA?

In-Network Status: The treatment was rendered at a community emergency facility that is in VA’s community care or PC3 network.

How long does it take for VA to get notification of out of network?

If care was rendered in an in-network facility and notification was not received by VA within 72 hours, eligibility assessments will mirror those of an out-of-network facility (below).

What is a medical emergency?

A medical emergency is an injury, illness or symptom so severe that without immediate treatment, an individual believes his or her life or health is in danger. If a Veteran believes his or her life or health is in danger, call 911 or report to the nearest emergency department right away.

What is the purpose of VA documentation?

Medical documentation is also an important component to assessing the patient’s condition and making determinations related to care coordination and eligibility. During the care coordination process, the local VA medical center will communicate with the community provider about information needed to support the coordination. There are multiple methods by which community providers may electronically provide the referring VA with the required medical documentation for care coordination purposes:

How much notice do you need to give for VA care?

Let us know in advance so we can plan for your care at a VA location near where you’ll be staying. Please give us at least 4 to 6 weeks’ notice if you can.

What are the VA medical centers?

VA medical centers. These centers offer a range of services:#N#All centers provide traditional hospital-based services—like surgery, critical care, mental health, and physical therapy.#N#Most centers provide medical and surgical specialty services—like oncology (cancer care), geriatrics (elder care), and neurology (care for conditions of the brain and nervous system).#N#Some medical centers also offer advanced services—like organ transplants and plastic surgery (reconstructing or repairing parts of the body in the treatment of traumatic injury).#N#Find a medical center near you 1 All centers provide traditional hospital-based services—like surgery, critical care, mental health, and physical therapy. 2 Most centers provide medical and surgical specialty services—like oncology (cancer care), geriatrics (elder care), and neurology (care for conditions of the brain and nervous system). 3 Some medical centers also offer advanced services—like organ transplants and plastic surgery (reconstructing or repairing parts of the body in the treatment of traumatic injury).#N#Find a medical center near you

What are the specialty services offered by medical centers?

Most centers provide medical and surgical specialty services—like oncology (cancer care), geriatrics (elder care), and neurology (care for conditions of the brain and nervous system). Some medical centers also offer advanced services—like organ transplants and plastic surgery (reconstructing or repairing parts of the body in the treatment ...

Can you pay for emergency care in a non VA setting?

If you’re far from a VA medical center, we may pay for emergency care in a non-VA setting. Be sure to contact your nearest VA medical center as soon as possible—and ask to talk to the patient transfer or patient administration representative. Payment for emergency care in a non-VA setting ends when a VA provider concludes that you’re stable enough to be transferred to a VA medical center.

How far can you go outside of the VA for medical care?

VA Changes 40-Miles Rule For Private Medical Care Veterans may go outside the VA for private medical care if they had to wait more than 30 days for an appointment or live more than 40 miles from a VA facility. The location rule has been updated.

How long can a vet stay outside the VA?

Vets are allowed to go outside the VA system for care if they have to wait more than 30 days for an appointment or live more than 40 miles from a VA facility. Steve Walsh of Lakeshore Public Media in northwest Indiana had our original story. He reports now on the VA's announcement yesterday that they have changed their 40-mile rule.

How far away is the VA from the front door?

STEVE WALSH, BYLINE: Veteran's Choice, the new VA program, measured 40 miles from a veteran's front door to the nearest VA clinic or hospital in a straight line, as the crow flies. Now the VA will measure 40 miles based on actual driving distance. It hopes ditching the crow fly's measure will make more veterans eligible for the program. The new rule won't fix a different problem. Some vets live near a VA facility, like a small clinic, but they need care somewhere else. That nearby clinic disqualifies them from going outside the VA. That troubled John Birdzell, who I met when I first reported this story.

Can a veteran go outside the VA?

Veterans may go outside the VA for private medical care if they had to wait more than 30 days for an appointment or live more than 40 miles from a VA facility. The location rule has been updated. DAVID GREENE, HOST:

How to travel to VA medical facility?

You need to travel by air, boat, or ferry to the VA medical facility closet to your house. You face an unusual or excessive burden in traveling to the closest VA medical facility based on a geographic challenge, environmental factor, medical condition, or other specific clinical decisions.

How far away from VA medical facility do you have to be to be eligible for Veterans Choice?

You reside in a State or a United States Territory without a full-service VA medical facility that provides hospital care, emergency services and surgical care, and reside more than 20 miles from such a VA medical facility. Note: This criterion applies to Veterans residing in Alaska, Hawaii, New Hampshire, Guam, American Samoa, Commonwealth of the Northern Mariana Islands, and the U.S. Virgin Islands. Also note that some Veterans in New Hampshire reside within 20 miles of White River Junction VAMC and are therefore not eligible for the Veterans Choice Program.

How to contact Veterans Choice Program?

Call the VCP Call Center at 866-606-8198 or visit the Veterans Choice Program website to verify eligibility and set up an appointment here. 3.

How long does it take to get a prescription reimbursement from the VA?

Prescriptions can be reimbursed through the Business Office/Non-VA Care Coordination Office at VA facilities. This reimbursement may take 30-45 days to process, and requires a copy of the prescription and the original receipt. Veterans cannot be reimbursed at the VA Pharmacy.

How long can you get a prescription for a drug in VA?

The community provider you see through the VCP can issue a prescription for up to a 14 day supply of a national formulary drug. You may have the 14 day supply filled at any non-VA pharmacy of your choosing.

How long do you have to wait to get an appointment with the VA?

To be eligible for the program, you must be enrolled in VA health care and must also meet at least one of the following criteria: You are told by your local VA medical facility that you will need to wait more than 30 days for an appointment.

What is the VA law 115-26?

Public Law 115-26, enacted April 19, 2017, made three key changes to help improve the VCP. The law removed the expiration date for the program, made VA primary coordinator of benefits for services provided to you, and it removed barriers with sharing necessary health information with community providers.

How to contact VA for urgent care?

When the benefit starts, Veterans can contact the VA Health Resource Center (HRC) for questions related to urgent care copayments at 1-877-222-VETS (8387). Veterans will also be able to contact their local VA medical facility for more information about urgent care copayments.

How to find urgent care provider VA?

To find an available urgent care provider in VA’s contracted network of community providers, Veterans will be able to use VA’s provider locator on VA.gov ( https://www.va.gov/find-locations/) or contact their local VA medical facility. VA staff can inform the Veteran of available in-network locations and offer to find the closest locations.

Why should veterans see urgent care?

Important: While urgent care is a convenient benefit for the treatment of non-emergent symptoms, Veterans should always consider talking with or seeing their primary care provider if they are concerned that the community provider will not understand the complexities of their medical history or medications.

How much is the copayment for the 4th visit?

For the fourth visit and all subsequent visits in a calendar year, the copayment is $30. Priority Group 6. There is no copayment for the first three visits during a calendar year if the visit is related to special authority* or exposure. For the fourth visit and all subsequent visits in a calendar year, the copayment is $30.

What to do if you believe your life is in danger?

In addition, if you believe your life or health is in danger, call 911 or go to the nearest emergency department right away. Urgent care is not a replacement for an eligible Veteran’s preventive health care. Eligible Veterans should work with their primary care provider for this type of care. If an eligible Veteran goes to an urgent care provider ...

What is the VA Mission Act?

VA MISSION Act: VA’s new urgent care benefit for Veterans. Note: This article is part of a series on VA’s progress implementing the VA MISSION Act of 2018. Sometimes a quick trip to a local walk-in retail health clinic or urgent care facility is a convenient alternative for minor injuries and illnesses. As part of implementing the VA MISSION Act of ...

Can you get urgent care from the VA?

Eligible Veterans will be able to receive urgent care from an urgent care provider that is part of VA’s contracted network of community providers without prior authorization from VA. VA can pay for an urgent care claim only if:

What to do before using non emergency transportation?

Before using non-emergency transportation, be sure to contact your local travel office and get approval.

How long does it take to get reimbursement for a flight?

You must submit a request for reimbursement within 30 calendar days of the date of travel. You'll also need to include a copy of your paid invoice.

What is reimbursement type 1?

Reimbursement type 1: General health care travel. This benefit covers regular transportation, like car, plane, train, bus, taxi, or light rail. You may be eligible for this reimbursement if you meet the requirements listed below.

How long does it take to file a claim for a medical insurance claim?

Be sure to submit your claim within 30 days of your appointment. If you become eligible for travel reimbursement after your appointment, submit your claim within 30 days of when you become eligible.

Can you get reimbursement for a medical bill?

You’re eligible for reimbursement only if you meet at least one of the requirements listed below.

Does the VA reimburse for mileage?

VA travel pay reimbursement through the Beneficiary Travel program pays Veterans back for mileage and other travel expenses to and from approved health care appointments. Find out if you’re eligible, and how to request reimbursement.

Can we pay for allied care?

We may also pay for care for an allied beneficiary when the appropriate foreign government agency has authorized their care, or for the beneficiary of another federal agency when that agency has approved their care.

How long can a veteran wait to see a VA doctor?

Rules established under the law and published Wednesday in the Federal Register say the VA will pay for veterans to see non-VA doctors if they have to wait longer than 20 days or drive more than 30 minutes for primary or mental healthcare at a VA facility.

Can you go to a VA urgent care clinic without approval?

The rules going into effect Thursday also allow veterans to go to non-VA urgent care clinics at VA expense without prior approval, though they may have to pay a co-payment. Trump signed the law last June, known as the VA MISSION Act, but its key provisions didn’t take effect until now.

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