
Step 1: Inform the insurer The cashless claim form has to be submitted to the insurance company via email or letter, at least five days before the treatment. Step 2: Wait for the letter Once the insurer has received your cashless claim form, they will notify the hospital and provide you with a confirmation letter.
Full Answer
How to file a cashless claim for medical insurance?
Fill the cashless claim settlement process form with all the necessary information and attach all the necessary documents along with the form. Submit the form at the hospital desk and the medical dues will be cleared by the insurer directly with the hospital without involving you.
How to avail cashless hospitalization through health insurance?
By displaying your health insurance card, you can avail cashless hospitalization. The hospital has to fill in the cashless claim request form and submit it at the relevant address of the insurance provider – mostly via post, e-mail, fax or through customer care.
What are the documents required to make a cashless claim?
These documents are directly processed by the insurer with the network hospital in case of cashless claim process, without involving the policyholder. Depending on the requirements of your health insurance provider, you must attach the necessary identity proofs like Aadhar card, driving license, pan card, ration card, etc.
Is cashless Mediclaim better than reimbursement option?
Though most plans offer cashless mediclaim and reimbursement claim settlement policy, reimbursement option is not favored because it involves the policyholders to pay the bills initially and then get it settled from the insurer. It is argued that a common man faces difficulty in meeting such expenses and so a cashless claim is better.

How do I get a cashless treatment?
Procedure For Cashless Claim Settlement ProcessGet hospitalized in a network hospital of the insurer. ... After informing, you must produce your health ID at the network hospital and submit a duly signed and filled claim settlement form along with the other required documents to get the sum assured for your treatment.More items...•
How do I claim reimbursement from New India Assurance?
Here is how the claim process for New India Assurance works:Register the claim within 7 days of the patient's or the covered individual's discharge, and immediately let New India Assurance know about it.The policyholder should fill and submit the Claims Form, providing a photocopy of a valid ID proof along with it.More items...
Is New India Assurance mediclaim policy cashless?
Insured can opt for cashless or reimbursement facility for their claims. For more details please contact our nearest Office.
How do I claim reimbursement?
In case of the reimbursement claim process, the following steps have to be adhered to:Step 1: Verify the details. Before signing on the bill, verify whether the details are accurate. ... Step 2: Collect the documents. ... Step 3: Follow up for documents. ... Step 4: Submit the documents. ... Step 5: Wait for payment processing.
Who is TPA for New India Assurance?
PARAMETERS OF HEALTH SERVICES RENDERED BY TPAs AS ON 31.03. 2021SL NOName Of TPADisclosure Document1Ericson TPADownload document2Family health Plan Insurance TPA Ltd.Download document3Genins India Insurance TPA Ltd.Download document4Good Health Insurance TPA Ltd.Download document12 more rows
Is dental treatment covered in New India Assurance?
5,000 for Plan A and Rs. 10,000 for Plan B cumulatively. The cover can be availed for: 1. Dental Treatment.
What is the grace period for New India Assurance mediclaim policy?
Claims for Illnesses cannot be made during the first thirty days of a fresh Insurance policy. However, claims for Hospitalization due to accidents occurring during the first thirty days are payable. There are certain treatments where the waiting period is two years or four years.
Is pregnancy covered in New India Assurance?
What is Maternity and Child care cover? Maternity shall be covered provided the Insured mother has Continuous Coverage of thirty six months in New India Premier Mediclaim Policy. Our liability for expenses incurred towards Maternity, shall be restricted to Rs. 50,000 for Plan A and Rs.
Is D&C covered in mediclaim?
Mediclaim insurance covers expenses on hospitalisation for a minimum period of 24 hours. This time limit factor is not applicable in the case of treatments such as dialysis, chemotherapy, lithoripsy, radiotherapy, eye surgery, dental surgery, tonsillectomy, D&C taken in hospital/nursing homes.
How does cashless claim work?
Under the cashless mediclaim process, you are not required to pay any hospital bills. Instead, you have to notify the insurer or the TPA that you would be availing medical treatment. You do not have to worry about the money for medical treatment.
What is cashless claim?
Cashless claim settlement means a specialized service provided by an insurance company or a third-party administrator (TPA), where the payment for the cost of treatment undergone by the policyholder is directly made by the insurer to the network provider in accordance with the policy terms and conditions.
Is cashless claim settlement better than reimbursement process in health insurance?
Overall, yes. A Cashless Claim Process is better than the Reimbursement Claim Process under health insurance because of the convenience attached to it.
About Health Insurance Cashless Claim Settlement Process
Cashless claim settlement for a health insurance policy is made at the network hospital of the health insurance provider. Under this type of claim, the medical dues are directly cleared by the insurer to the hospital without involving you.
How To Make A Cashless Claim For A Health Insurance Policy?
Follow the given steps to make a cashless claim at the time of a medical emergency:
Conclusion
You can avail any type of claim settlement benefits based on your choices. In case of a reimbursement claim, you have to pay the medical dues from your pocket and later the amount is reimbursed into your account. Therefore, you must analyze your choices and requirements before making a decision in such cases related to the insurance policy.
How to submit cashless claim?
A cashless claim request form should be submitted at the relevant address of the insurance provider – mostly via post, e-mail, or fax. For more information you can contact the customer care of your health insurance provider. Once these steps are completed, the insurance provider will notify the insured as well as the concerned hospital regarding ...
How to avail cashless claim facility?
In order to avail the cashless claim facility, the insured has to be treated in an empanelled hospital. By providing the details of the health insurance policy and presenting the e-card or other physical proof of the health insurance taken in the name of the policyholder, he or she can avail cashless hospitalization and treatment, if the illness/ injury is covered under the policy. Once the patient is discharged from the hospital, all the medical bills are sent to the insurance provider by the hospital. The insurance provider then evaluates the expenses and settles the payment.
How long before a hospitalization can you get cashless treatment?
The company should be informed at least 4 days before the treatment date.
What is the claim process for cashless hospitals?
The claims process for treatment at a cashless network hospital varies according to the type of treatment – Planned or Unplanned. Unplanned medical treatment at a cashless network hospital usually happens in case of an emergency. Claims Process for Planned Treatment at the Cashless Network: Usually, the insured has to inform ...
How to avail reimbursement claim?
In order to avail reimbursement claim you have to provide the necessary documents including original bills to the insurance provider. The company will then evaluate the claim to see its scope under the policy cover and then makes a payment to the insured. In case the treatment is not covered under the policy, the claim will be rejected.
Can a cashless claim be used for health insurance?
In this case, the cashless claim facility cannot be used.
Reimbursement claim for hospitalization
Reimbursements claims are one the oldest mode of health insurance claims. Here, you will have to shell out medical expenses from your pocket. You will be reimbursed for your expenses only after you get discharged or when the treatment is complete.
Cashless claim for hospitalization
Despite being a more convenient mode, cashless claims are less popular than reimbursement claims. Only 7% of network hospitals reported cashless health insurance claims in the year 2019 [2].
Table of Contents
Policyholders can avail the benefits of their purchased health insurance plan at the time of the claim settlement process. Claim settlement procedures are of two types namely cashless claims and reimbursement claims.
Documents Required For Cashless Treatment In Health Insurance
Following are some of the documents that must be produced by the policyholders to their health insurance providers at the time of cashless claim settlement process:
Procedure For Cashless Claim Settlement Process
Let us look at the steps involved for cashless claim settlement process at the time of a medical emergency:
Conclusion
You must produce the above-mentioned documents at the time of the cashless claim settlement process to avail the benefits of your purchased health insurance policy without any hassles. To get the list of required documents you can also refer to your policy related papers.
What is cashless insurance?
In a cashless policy, the insurance company directly settles the bill with the healthcare institution, that is empanelled itself with the insurance company. Check if the particular illness for which the insured individual is admitted for treatment is covered by the hospital. If yes, then the individual can exercise the option ...
What documents are required to trigger a health insurance plan?
Following is a general checklist of documents required to trigger a health insurance plan: Primary document - Duly filled claim form. Supporting documents - Medical certificate or form attested by the doctor on duty, the Investigation Report, discharge summary or discharge card issued by the hospital.
What happens if a claim is rejected?
In case the claim gets rejected, the insurance company shall intimae the policyholder in writing , along with reasons for rejection. These are the general guidelines in a cashless health insurance policy. However, the claims process depends on the type of treatment- whether it was planned or unplanned.
What is an unplanned hospitalization?
Unplanned hospitalization arises in the event of an unforeseen emergency. In such a situation, the policyholder can touch base with the insurance company through its customer care department to know more about the network of empaneled hospitals.
What is the ultimate payback for health insurance?
For the policy-holder, the ultimate payback is when the claim is accepted.
Can you get cashless treatment after discharge?
If yes, then the individual can exercise the option of cashless treatment (subject to terms and conditions of the policy) after producing all requisite policy-related documents (e-card, any other physical copy). Once the patient is discharged, the insurance company shall foot the bill after verifying the same.

Cashless Claim Process
Reimbursement Claim Process
- The reimbursement claim for health insurance can be made if the policyholder opts to go to a hospital of his/ her choice, which is a non-empanelled hospital. In this case, the cashless claim facility cannot be used. Therefore, the insured has to pay all his/ her medical bills and other costs involved in hospitalization and treatment and then claim reimbursement. The reimbursement cla…
Documents Required to Claim Health Insuranc
- The following documents are required when making cashless claims or reimbursement claims: 1. Health card 2. Duly filled claim form 3. Medical Certificate/ Form which is signed by the treating doctor. 4. Discharge summary or card (original), availed from the hospital. 5. All bills and receipts (original) 6. Prescription and cash memos from pharmacie...
FAQ's
- What are the different types of health insurance claims? You can claim your health insurance in two ways – cashless claims and reimbursement claims.
- What is the difference between cashless claims and reimbursement claims? In a cashless claim, your medical expenses are paid by the insurance company at the time of your discharge. In a reimburseme...
- What are the different types of health insurance claims? You can claim your health insurance in two ways – cashless claims and reimbursement claims.
- What is the difference between cashless claims and reimbursement claims? In a cashless claim, your medical expenses are paid by the insurance company at the time of your discharge. In a reimburseme...
- How long does it take for the reimbursement claim to be processed? The insurance company may take up to 21 days to review your documents and process the payment.
- When should I inform my insurer if I want to make a cashless claim for planned hospitalisation? In case of planned hospitalisation, you should notify your insurer at least five days before the trea...
Details of The Provider
Details to Be Filled by The Insured/Patient.
Details of The Patient Admitted – to Be Filled Up by Hospital Authority.
Details of Past Medical History – to Be Filled by Hospital
Details to Be Filled in A Declaration.
- Under this section, both the insured patient and the hospital file a declaration. First, read the declaration on page 3 of the claim form carefully and sign it. Then you can sign the declaration statement on page 2. By doing so, you can be well aware of the terms and conditions and avoid unnecessary hazards related to your claim.
Documents to Be Attached with The Form