Treatment FAQ

how to complain about treatment by a worker at a social security office

by Xavier Raynor DVM Published 3 years ago Updated 2 years ago
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To complain about a specific employee or experience at a local Social Security office, contact the office. Visit the Social Security Office Locator on the SSA website to find the local phone number or 1-800 number for your office. Call the number and ask to speak to a manager or supervisor to report a negative experience.

Contact your local Social Security office to file a complaint regarding an employee's behavior. To address more serious offenses, such as discrimination, or to file an appeal, call 1-800-772-1213 or visit the Social Security website to start your complaint.Dec 12, 2018

Full Answer

How do I complain to Social Security about an employee?

Apr 12, 2013 · In the unusual circumstance that a complaint cannot be directly filed with DQS, a complainant may file it with the SSA Teleservice Center (by calling 1-800-772-1213), or any other SSA office. SSA employees receiving a complaint should fill out a Report of Contact (SSA-5002) summarizing the complaint and forward it to DQS for acknowledgement and review.

How do I file a complaint of unprofessional conduct in social work?

You can get the address of your local SSA office by plugging in your zip code at the Office Locator link or by calling 800‐772‐1213 (TTY 800‐325‐0778). Write to the national office of the SSA. You can write a letter to the following address, detailing your complaint: Social Security Administration Office of Public Inquiries 1100 West High Rise

How do I report a bad social security office experience?

Jun 16, 2017 · Include your name, contact information and Social Security number, plus the name of the person that treated you unfairly. Send the complaint summary to: The Chief Administrative Law Judge; Office of Disability Adjudication and Review; 5107 Leesburg Pike, Suite 1608; Falls Church, VA 22041-3255. Follow up on the complaint by calling 800-772-1213.

What can I do if I disagree with a social security decision?

Jul 28, 2017 · Your Social Security Unfair Treatment Complaint should include: Your name, address, and telephone number; Your Social Security number and Case # (if applicable); Name of the Judge or other SSA staff who treated you unfairly; The date you were unfairly treated; Names of whomever else witnessed the unfair treatment;

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How do I file a complaint against a local Social Security office?

Call us toll- free at 1-800-772-1213 or at our TTY number, 1-800-325-0778, if you're deaf or hard of hearing. If you need to speak to a person, we can answer your calls from 7 a.m. to 7 p.m., Monday through Friday.

Who is in charge of the local Social Security office?

Dr. Kilolo Kijakazi is the Acting Commissioner of the Social Security Administration (SSA). Prior to her appointment as Acting Commissioner under the Social Security Act, Dr. Kijakazi served as the Deputy Commissioner for Retirement and Disability Policy at SSA from January 2021- July 2021.

How do you deal with Social Security issues?

For general Social Security inquiries, call us toll-free at 1-800-772-1213 or 1-800-325-0778 (TTY) between 7 a.m. and 7 p.m., Monday through Friday. We can answer most questions over the phone. If you have a problem or question, try our toll-free telephone number first.

Does Social Security discriminate?

SSA POLICY: SSA policy requires us to conduct our programs and activities in a way that does not discriminate on the basis of: race, color, national origin (including limited ability to communicate in English), religion, sex (including sexual orientation and gender identity), disability, age, or parental status.

Can you sue the Social Security Administration?

Lawsuit Against the Social Security Administration: If you do not agree with the judge's decision, you may then file a lawsuit in federal court against the Social Security Administration.Oct 26, 2021

Is there an email for Social Security?

gov" email address. If an email address does not end in “. gov”, use caution before opening attachments or clicking on pictures or links in the email. Currently, Social Security sends emails from [email protected], [email protected], [email protected], [email protected], and echosign.com.

What is the best way to contact Social Security?

CONTACTING SOCIAL SECURITY

Our toll-free number is 1-800-772-1213. Teleservice representatives are on duty to answer your calls between 8:00 a.m. and 7:00 p.m. Monday through Friday. Recorded information and services are available 24 hours a day and on weekends.

Who can help with Social Security issues?

Call LawAccess NSW on 1300 888 529 to find your closest Legal Aid office. You can also make an appointment at one of our South West Sydney social security advice clinics.Feb 21, 2020

What is a Social Security payee responsible for?

We appoint a payee to receive the Social Security or SSI benefits for anyone who can't manage or direct the management of his or her benefits. . A payee's main duties are to use the benefits to pay for the current and future needs of the beneficiary, and properly save any benefits not needed to meet current needs.

What types of income do you have to report to Social Security disability?

There are two kinds of income you are required to report to the SSD benefits program, earned income and unearned income.
...
These sources of income include the following:
  • workers' compensation.
  • other public disability benefits.
  • sick pay.
  • vacation pay.
  • pensions from jobs that did not pay into Social Security.
Oct 25, 2021

Do Social Security numbers indicate race?

The emailed warnings are absolutely untrue; none of the digits in a Social Security number has anything to do with race. The only information “hidden” in an SSN is where and when it was issued, according to the Social Security Administration website and government oversight sources.

What happens if a payee misuse funds?

The penalty upon conviction for a payee's misuse of funds may be a fine of up to $250,000, imprisonment up to 10 years, or both.Apr 26, 2010

How to file a complaint with the SSA?

Go to the SSA's Complaint Form, which can be found in the "Resource" section below. Click on the "Complaint Form" link. Complete all of the fields. Enter your email address, select a subject (Service issues, for example) and enter your complaint in the subject field. Your complaint should include your name, address, a summary of the incident or issue, the SSA office address and your contact information. Then submit the complaint.

How to follow up on a Social Security complaint?

Follow up on the complaint by calling 800-772-1213. The representative can give you a status on the case. It may take several weeks before the complaint is investigated. Read More: How to File a Complaint Against Social Security.

What to do if you have been unfairly treated?

If you have been given unfair treatment by any person or persons, you should file a complaint immediately. The sooner you file the complaint, the easier it will be for the SSA to investigate your complaint and resolve the issue.

What is the SSA?

The Social Security Administration (SSA) has hundreds of separate offices across the country. Each office is responsible for handling social security issues such as distributing Social Security cards and payments in a specified region. If you have been given unfair treatment by any person or persons, you should file a complaint immediately.

How long does it take to file a complaint with the SSA?

The complaint must be received by the SSA within 180 days of either the date of the action, or the date you became aware of the unfair or discriminatory conduct. If the unfair action you are alleging took place more than 180 days ago, you must explain why you waited to file the complaint. In some cases the SSA will waive the 180-day requirement, if you can demonstrate “good cause” for filing late.

What should a complaint include?

Most importantly, the complaint should include the exact details of how you believe you were unfairly treated by the Social Security Administrative Law Judge – including specific actions or words you believe to be unfair.

How long do you have to appeal an unfair treatment decision?

If you simply don’t agree with the decision in your case, you have 60 days from the date you receive the decision letter to request an appeal.

What happens if you file a separate appeal of a decision?

If you file a separate Appeal of the decision on your claim (recommended), the Appeals Council will address your complaint when responding to your appeal.

When will you be advised of your SSDI claim?

You will be advised by the SSA when they have received your complaint. An SSA employee who was not previously involved in handling your SSDI claim will review the information, and you will be advised when the matter is closed or settles .

Is SSDI fair?

In a perfect world, all Social Security Disability decisions would be fast and fair – and SSDI claims would never be wrongfully denied. And – in an ideal scenario – Judges would always be fair, unbiased and never discriminate. But Judges are human, and unfortunately some Social Security Administrative Judges may occasionally engage in prejudicial ...

Can a Social Security Unfair Treatment Complaint replace an appeal?

Social Security Unfair Treatment Complaint Does NOT Replace Appeal! Keep in mind that simply believing the Judge’s decision was “wrong” is not enough to file a complaint for unfair treatment or misconduct by the Judge.

What to do if you think an ALJ treated you unfairly?

If you think any ALJ treated you unfairly, you should tell us about it and ask us to look into it. You can ask at any time , even while we are deciding your claims for benefits. If you think the ALJ who will conduct your hearing is not fair, you can ask for another ALJ to hear your claim.

What happens if you appeal a claim?

If you are appealing your claim, the Appeals Council will look into your complaint as part of your appeal. The results of the review will be part of the decision on your appeal.

How to complain about a social security employee?

To complain about a specific employee or experience at a local Social Security office, contact the office . Visit the Social Security Office Locator on the SSA website to find the local phone number or 1-800 number for your office. Call the number and ask to speak to a manager or supervisor to report a negative experience. If you had an unpleasant conversation with an employee over the phone, call back the same number and ask to speak to a supervisor regarding a complaint. Reaching out to the office or call center will lead you to the person a rude or unhelpful employee reports to directly.

How to contact the SSA?

You can also call the administration's main line at 1-800-772-1213 to reach a general switchboard where your problem can be addressed.

What is the appeal process for SSA?

After an initial determination is made by a SSA employee, the appeals process includes a reconsideration of the decision. A hearing with an administrative law judge follows the reconsideration phase. An appeals council then considers your claim.

How to report a negative experience?

Call the number and ask to speak to a manager or supervisor to report a negative experience. If you had an unpleasant conversation with an employee over the phone, call back the same number and ask to speak to a supervisor regarding a complaint.

How long does it take to file a civil rights complaint?

Complaints must be filed with 180 days of the action and should be mailed to the Civil Rights Coordinator at your regional office. The form specifies mailing addresses for each of the 10 offices and contains full instructions.

What to do if you disagree with the council decision?

If you disagree with the council decision, you can file a civil suit in federal court. If at any stage in the process you receive your desired outcome, such as the receipt of the full benefit you requested, the process concludes.

Can SSA discriminate based on race?

The SSA cannot discriminate based on race, ethnicity, disability, age, parental status, gender or sexual orientation. If your complaint extends beyond a personality issue or administrative problem and includes discrimination, Social Security provides a specific complaint form, SSA-437-BK, online or at your local office.

What is mediation in social work?

Mediation is a conflict resolution process that is valued both as an element of social work practice and as a way to resolve grievances related to violations of ethics. Because mediation is a conflict resolution process in which the participants themselves decide on the outcome, NASW does not determine whether specific violations of the NASW Code of Ethics have or have not occurred.

How long does it take to respond to OEPR?

Please send only one email. Do NOT include any attachments. The Office of Ethics and Professional Review (OEPR) will respond within fourteen (14) business days.

What is OEPR in the workplace?

3. Request technical assistance, if needed. The Office of Ethics and Professional Review (OEPR) can provide guidance and technical assistance throughout the professional review process. However, the OEPR cannot advocate on the Complainant’s or Respondent’s behalf. Technical assistance is not required in order to file a complaint, ...

Where is the confidentiality pledge form for RPR?

Complete the NASW Professional Review Confidentiality Pledge/Statement of Understanding form located on pages fifty-seven (57) and fifty-eight (58) of the Procedures, in its entirety. This form is a requirement for an RPR to be considered.

Does NASW handle complaints?

In addition, NASW does not handle complaints against facilities. Many states have licensure laws that provide an avenue for filing a complaint of unprofessional conduct. Complainants may consider filing a complaint with the social work licensing board in their state during the professional review delay in timeframes.

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