What to do if EDS does not resolve?
If EDS does not resolve the problem, you are to follow the appropriate escalation process. If you need diagnostic assistance with engine repair or if you have exhausted the Solutions provided by EDS and root cause has not been identified, contact:
How long does a session stay active?
A Session with no activity (i.e. the user does not perform any actions) will normally stay active for 2 hours before the user gets logged out. After 2 hours the Session will be reassigned to the appropriate Workgroup, and the user will have to log back into EDS to continue the Session.
How to diagnose multiple engine complaints?
Diagnose multiple engine complaints by diagnosing each complaint separately. If there is an active Fault Code, enter the Fault Code. If there are multiple Fault Codes, use the Fault Code Analyzer (See Question
How to access diagnostic TSB in EDS?
All diagnostic TSB procedures applicable to a Service Model Name can be accessed in EDS by selecting the TSB tab (displayed beside the TRP tab) on the Solution Search page.
What does it mean when you can't continue a DS?
If you are unable to continue a DS it is likely the Session is currently assigned to another user. Ensure each Diagnostic Session is properly closed or exited on completion as improperly closing the Session
Can I transfer my Cummins online training to Promotion?
Credit for online training will not be transferred to ProMotion if there is a discrepancy between your ProMotion information and your account information (user name, name etc.). This will have to be corrected for credit to be transferred. If you have completed the Online training, but your ProMotion ID reads Promo-9999, there is an issue with your account information which will need to be corrected before credit will be given. Please contact your local Cummins Distributor.
Narcis.M Light Load Member
Hello , i am now in the market for purchasing the cummins Inline 5 so i have a few questions .
Isx15man Bobtail Member
Well insite is the Cummins electronic service diagnostic tool. There are several different versions of insite from the free version all the way up to the pro version and they all cost different prices and they are bought with a yearly subscription.
Heavyd Road Train Member
Insite program is $399, yearly subscription for pro is another $627. Inline 6 interface kit is about $800, then you need a decent laptop to run Insite on. So you are looking at about $3000.
TFL Bobtail Member
If I have the Volvo truck, can I use the 5/6 plug or do I need the harness from ECM directly to laptop?